
Work Experience and Employee Satisfaction in Agro Tourism in Sri Lanka: Mediator Role of Income Level
Abstract
This research explores the link that exists between work experience and employee satisfaction in the agro-tourism industry of Sri Lanka, emphasizing the role that income level plays as a mediating factor in this relationship. The goal of the study is to close the information gap about the subtleties of the workforce in Sri Lankan agrotourism and to create solutions that will improve both industry performance and employee well-being. Thus, scholars Using a purposive sample approach and a quantitative research design, the study examines data from 384 workers in the agrotourism industry in Sri Lanka. Purposive sampling was used to choose participants, guaranteeing their applicability to the agro-tourism setting. Online questionnaires were used to gather information on employee satisfaction, employment experience, income level, and demographics. Partial Least Squares Structural Equation Modeling (PLS-SEM) was used for statistical analysis. Furthermore, the results show that job experience and employee satisfaction are positively correlated. Furthermore, income level was shown to be a partial mediator, indicating that higher pay correlated with more experience at work influences worker satisfaction. The research also emphasizes the significance of wage level and job experience in promoting employee satisfaction in the agrotourism industry. These realizations influence practice and policy by highlighting the importance of chances for skill development and equitable remuneration. To improve generalizability, future studies should investigate other variables impacting satisfaction and take into account larger sample techniques.
© 2023 W.L.W.O. Weerasinghe, D.K.T. Dangalla, A.M.D.B. Nawarathna, C. Prabuddha, T.M.D.T. Munasinghe, published by South Eastern University of Sri Lanka
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