
Mediating Effect of Service Quality Between Service Orientation and Customer Satisfaction in Micro Hotels, Ampara Coastal Belt, Eastern Province, Sri Lanka
By: M. B. M. Ismail
DOI: https://doi.org/10.4038/jm.v16i1.7618 | Journal eISSN: 1391-8230
Language: English
Page range: 1 - 7
Published on: Jun 30, 2021
Published by: South Eastern University of Sri Lanka
In partnership with: Paradigm Publishing Services
© 2021 M. B. M. Ismail, published by South Eastern University of Sri Lanka
This work is licensed under the Creative Commons Attribution 4.0 License.