Nexus in Perceived Organizational Support and Organizational Commitment in the Garment Sector: A Quantitative Analysis

Purpose: The study sought to investigate the relationship between the Perceived Organizational Support (POS) and Organizational Commitment (OC) in Brandix Essentials, Nivithigala (BEN).

Methodology: The BEN had 750 Machine Operators and 254 Machine Operators were considered as the sample size from the population for this study and data were collected using questionnaire as a survey instrument and data were analyzed using multiple liner regression analysis with the help of SPSS 20.

Findings: The study found that POS significantly and positively associated with all three dimensions of organizational commitment. POS is significantly and positively impact on AOC, NOC and COC and it was concluded that organizational commitment is an issue in the BEN.

Research implications: When comparing with the competing organizations in the garment industry current salary scale of the BEN is not sufficient and ties up with the economic conditions. However, it is better to revise the salary scale of the machine operators. Ensuring the initial training is completed by every employee will create a confidence in their mind regarding their job. It will create the feeling that organization concern about them. The performance appraisal system should fair and link with the reward system so the best performers can receive the rewards for their performance.

Originality: The study contributes to the knowledge of management studies especially in the context of organizational commitment and the study was carried out in the context of apparel industry in Sri Lanka. According to the results of the study the significant positive relationship between the POS and OC demonstrates that if the management wants a dedicated workforce who performs well to achieve the organizational goals and objectives, they have to create a better working environment for the machine operators and should provide a substantial support to them to carry out their job effectively and efficiently in order to enhance the commitment of the machine operators at BEN.