Analysis of User Problems in Construction Machinery Hiring

In the years to come, the anticipated situations of low demand for large scale machinery and increasing demand for concreting machinery and equipment, road compacting plants and equipment etc. would necessitate hiring firms to be more organised to offer solutions to ensuing user problems. With the aid of interviews, the study identified 38 different problems facing the construction machinery users and these identified problems were later categorised into six generic types, relating to cost, availability, transport, machine operator, maintenance, hiring firm's responsibility and coordination. The n-rain contribution of the study is that it has identified the ten most important user problems by adopting the technique of Relative Importance Index (RII) on the responses obtained from 43 industry professionals. Also it has analysed the ten user problems in an effort to identify the causes and the solutions. The study also proposes remedial measures, in general, to alleviate the problems machinery users are facing.