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Customer Journey Clue-based Service Failure Prevention Cover

Customer Journey Clue-based Service Failure Prevention

Open Access
|Dec 2019
DOI: https://doi.org/10.30657/pea.2019.25.05 | Journal eISSN: 2353-7779 | Journal ISSN: 2353-5156
Language: English
Page range: 21 - 34
Submitted on: Sep 20, 2019
Accepted on: Nov 23, 2019
Published on: Dec 30, 2019
Published by: Quality and Production Managers Association
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2019 Ruth April A. Labajan, Pisut Koomsap, published by Quality and Production Managers Association
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.