Table 1
Socio-demographic Data.
| Variable | Frequency | Percentage (%) |
|---|---|---|
| 1. Age (years) | ||
| 16–19 | 8 | 12.1 |
| 20–24 | 20 | 30.3 |
| 25–29 | 22 | 33.3 |
| 30–34 | 10 | 15.2 |
| 35–39 | 4 | 6.1 |
| 40–44 | 2 | 3.0 |
| 2. State of Origin | ||
| South-west | 62 | 93.9 |
| South-south | 1 | 1.5 |
| South-east | 3 | 4.5 |
| North-west | 0 | 0 |
| North-east | 0 | 0 |
| North-central | 0 | 0 |
| 3. Marital Status | ||
| Single | 5 | 7.6 |
| Married | 61 | 92.4 |
| Separated | 0 | 0 |
| Divorced | 0 | 0 |
| Widowed | 0 | 0 |
| 4. Level of Education | ||
| Primary School | 7 | 10.6 |
| Secondary School | 44 | 66.7 |
| Tertiary Education | 15 | 22.7 |
| 5. Occupation | ||
| Civil Servant | 3 | 4.5 |
| Private Institution Employee | 9 | 13.6 |
| Self-employed | 46 | 69.7 |
| Trader | 4 | 6.1 |
| Unemployed | 4 | 6.1 |
Table 2
Respondents’ perception of quality of perinatal care received at PHC.
| Variables | Yes | No |
|---|---|---|
| Overall, the quality of care provided here is excellent | 64(97%) | 2(3%) |
| I am happy with the way the midwives here take care of me | 64(97%) | 2(3%) |
| The midwives have been very nice to me | 63(95.5%) | 3(4.5%) |
| I received enough support from the nurses during antenatal care | 63(95.5%) | 3(4.5%) |
| I received enough support from the midwives during delivery | 62(93.9%) | 4(6.1%) |
| The midwives encouraged and supported me during labour | 60(90.9%) | 6(9.1%) |
| The midwives here always anticipate and pay attention to my healthcare needs | 64(97%) | 2(3%) |
| I believe the midwives here are very competent | 64(97%) | 2(3%) |
| The midwives here have good attitude towards the patients | 63(95.5%) | 3(4.5%) |
| The midwives provided encouragement and support for me during labour | 62(93.9%) | 4(6.1%) |
| The midwives here are very respectful | 60(90.9%) | 6(9.1%) |
| The midwives here speak to me very kindly | 62(93.9%) | 4(6.1%) |
| The midwives always explain their procedures to me before they perform them | 64(97%) | 2(3%) |
| The midwives here show respect to me and my family | 62(93.9%) | 4(6.1%) |
| The midwives here always seek my permission before they touch me | 62(93.9%) | 4(6.1%) |
| I was once beaten by a nurse in this hospital | 14(21.2%) | 52(78.8%) |
| I was once verbally abused by a nurse in this hospital | 16(24.2%) | 50(75.8%) |
Table 3
Satisfaction with perinatal nursing care.
| Satisfaction with perinatal nursing care | Yes(%) | No(%) |
|---|---|---|
| Overall, all my expectations about nursing care were met | 60(90.9%) | 6(9.1%) |
| I received better care than I expected | 53(80.3%) | 13(19.7%) |
| The nurses and midwives performed to my expectation | 59(89.4%) | 7(10.6%) |
| I am satisfied with the postpartum care I am currently receiving at this hospital | 61(92.4%) | 5(7.6%) |
| I am happy with the quality of antenatal care I received in this hospital | 64(97%) | 2(3%) |
| I was satisfied and comfortable with giving birth in this hospital | 63(95.5%) | 3(4.5%) |
| I received adequate pain management when I had my baby in this hospital | 57(86.4%) | 9(13.6%) |
| I was satisfied with the care rendered to me during labour in this hospital | 61(92.4%) | 5(7.6%) |
| The midwives are skilful and competent | 63(95.5%) | 3(4.5%) |
Table 4
Satisfaction with other aspects of care.
| Satisfaction with other aspects of care | Yes(%) | No(%) |
|---|---|---|
| The hospital environment is neat and conducive | 64(97%) | 2(3%) |
| The hospital has all the facilities needed for my care | 62(93.9%) | 4(6.1%) |
| The nurses always complain of lack of instruments | 45(68.2%) | 21(31.8%) |
| I always have to buy things that the hospital is supposed to supply | 35(53%) | 31(47%) |
| There is adequate electricity and water supply to this hospital | 53(80.3%) | 13(19.7%) |
| There are good beds and bed sheets in the wards | 64(97%) | 2(3%) |
| There are good toilets and bathroom in this hospital | 61(92.4%) | 5(7.6%) |
| The hospital staffs attend to me as fast as possible | 61(92.4%) | 5(7.6%) |
| The hospital staffs address me with respect | 62(93.9%) | 4(6.1%) |
| I can afford to pay for the drugs and all services being provided in this hospital | 62(93.9%) | 4(6.1%) |
| I am satisfied with the facilities used for my care | 65(98.5%) | 1(1.5%) |
Table 5
Effect of satisfaction with perinatal services with subsequent utilization of facility.
| Effect of satisfaction with perinatal services with subsequent utilization of facility | Yes(%) | No(%) |
|---|---|---|
| Based on the quality of care you received here, would you recommend this facility to anyone you know? | 65(98.5%) | 1(1.5%) |
| Based on the quality of care you received here, would you visit this health centre to deliver your subsequent pregnancies? | 63(95.5%) | 3(4.5%) |
| Based on the quality of care you received here, would you say that the healthcare provided is satisfactory? | 64(97%) | 2(3%) |
Figure 1
Likelihood for subsequent utilization of PHC for perinatal care.
Table 6
Perceived quality of care and women’s satisfaction with perinatal care.
| Perceived Quality of Perinatal Care | Satisfaction with Perinatal Care | Total | χ2 value | p-value | |
|---|---|---|---|---|---|
| Good Satisfaction | Poor Satisfaction | ||||
| High Quality | 62 | 3 | 65 | 15.738 | 0.00 |
| Low Quality | 0 | 1 | 1 | ||
| Total | 62 | 4 | 66 | ||