Have a personal or library account? Click to login
Critical success factors for offshoring of enterprise resource planning (ERP) implementations Cover

Critical success factors for offshoring of enterprise resource planning (ERP) implementations

Open Access
|Sep 2012

References

  1. Antoine, R. M. B. (2007), "The offshore trust: a catalyst for Development", Journal of Financial Crime, Vol. 14, No. 3, pp. 264-278.10.1108/13590790710758486
  2. Aydin, M. N., Groot, J. D., Hillegersberg, J. V. (2010), "Action readiness and mindset for IT Offshoring", Journal of Enterprise Information Management, Vol. 23, No. 3, pp. 326-349.10.1108/17410391011036094
  3. Baharum, Z., Ngadiman, M. S., Haron, H. (2009), "Critical Factors to Ensure the Successful of OS-ERP Implementation Based on Technical Requirement Point of View", in Proceedings of 3rd Asia International Conference on Modelling & Simulation, IEEE, Bali, pp. 419-424.10.1109/AMS.2009.96
  4. Bradley, J. (2008), "Management based critical success factors in the implementation of Enterprise Resource Planning systems", International Journal of Accounting Information Systems, Vol. 9, No. 3, pp. 175-200.10.1016/j.accinf.2008.04.001
  5. Chadee, D., Raman, R. (2009), "International outsourcing of information technology services: Review and future directions", International Marketing Review, Vol. 26, No. 4/5, pp. 411-438.10.1108/02651330910971968
  6. Chen, C. C, Law, C., Yang, S. C. (2009), "Managing ERP Implementation Failure: A Project Management Perspective", IEEE Transactions on Engineering Management, Vol. 56, No. 1, pp. 157-170.10.1109/TEM.2008.2009802
  7. Chou, S. W., Chang, Y. C. (2008), "The implementation factors that influence the ERP benefits", Decision Support Systems, Vol. 46, No. 1, pp. 149-157.10.1016/j.dss.2008.06.003
  8. Clott, C. (2007), "An uncertain future: A preliminary study of offshore outsourcing from the manager's perspective", Management Research News, Vol. 30, No. 7, pp. 476-494.10.1108/01409170710759702
  9. Cooke, D., Gelman, L., Peterson, W. J (2001), "ERP Trends", available at: www.conferenceboard.ca/documents.asp?rnext=869
  10. Davis, G. B., Ein-Dor, P., King, W. R., Torkzadeh, R. (2006), "IT OFFSHORING: History, Prospects and Challenges", Journal of the Association for Information Systems, Vol. 7, No. 11, pp. 770-795.10.17705/1jais.00108
  11. Gallagher, K. P., Gallagher, V. C. (2010), "An exploratory study of Organizing Structures for Post Implementation ERP", in Proceedings of the 43rd Hawaii International Conference on System Sciences, IEEE Computer Society, Koloa, Kauai, 10 p.10.1109/HICSS.2010.56
  12. Garcia-Sanchez, N., Perez-Bernal, L. E. (2007), "Determination of Critical Success Factors in Implementing an ERP System: A Field Study in Mexican Enterprises", Information Technology for Development, Vol. 13, No. 3, pp. 293-309.10.1002/itdj.20075
  13. Giao, P. R., Oliveira jr., M. M., Vasconcellos, E. P. G. (2008), "Services Offshoringand Its Strategic Effects on Value Chains", Brazilian Administration Review, Vol. 5, No. 3, pp. 193-209.10.1590/S1807-76922008000300003
  14. Gioia, R. (2002), "ERP survey results point to need for higher implementation success", available at: www.robbinsgioia.com/news_events/012802_erp.aspx
  15. Gonzalez, R., Gasco, J., Llopis, J. (2006), "Information systems offshore outsourcing: A descriptive analysis, Industrial Management & Data Systems, Vol. 106, No. 9, pp. 1233-1248.
  16. Gregory, R., Prifling, M., Beck, R. (2009), "The role of cultural intelligence for the emergence of negotiated culture in IT offshore outsourcing projects", Information Technology & People, Vol. 22, No. 3, pp. 223-241.10.1108/09593840910981428
  17. Guang-hui, C., Chun-qing, L., Yun-xiu, S. (2006), "Critical Success Factors for ERP Life Cycle Implementation", Research and Practical Issues of Enterprise Information Systems, Volume 205, pp. 553-562.
  18. Holland, C., Light, B. (1999), "A Critical Success Factors Model for ERP Implementation", The Trenches IEEE Software, Vol. 16, No. 3, pp. 30-36.10.1109/52.765784
  19. Hunton, J. E., Lippincott, B., Reck J. L. (2003), "Enterprise Resource Planning Systems: comparing firm performance of adopters and nonadopters", International Journal of Accounting Information Systems, Vol. 4, No. 3, pp. 165-184.10.1016/S1467-0895(03)00008-3
  20. Ifinedo, P., Rapp, B., Ifinedo, A., Sundberg, K. (2010), "Relationships among ERP post-implementation success constructs: An analysis at the organizational level", Computers in Human Behavior, Vol. 26, No. 5, pp. 1136-1148.10.1016/j.chb.2010.03.020
  21. Jarrar, Y. F., Al-Mudimigh, A., Zairi, M. (2000) "ERP Implementation Critical Success Factors - The Role and Impact of Business Process Management", available at: http://www.imamu.edu.sa/Scientific_selections/Documents/IT/ERP-2000-3.pdf
  22. Jensen, P. D. O. (2009), "A learning perspective on the offshoring of advanced services", Journal of International Management, Vol. 15, No. 2, pp. 181-193.10.1016/j.intman.2008.06.004
  23. Jing, R., Qiu, X. (2007), "A Study on Critical Success Factors in ERP Systems Implementation", in Proceedings of International Conference on Service Systems and Service Management, IEEE, Chengdu, 6 p.10.1109/ICSSSM.2007.4280192
  24. Kaka, N. (2009), "Strenthning India's Offshoring Industry", available at: http://www.mckinseyquarterly.com/Strengthening_Indias_offshoring_industry_2372
  25. King, W. R. (2008), "Issues in IS Offshoring", Information Systems Management, Vol. 25, No. 3, pp. 287-289.10.1080/10580530802151244
  26. Kumar, K., Hillegersberg, J. V. (2000), "Enterprise resource planning: introduction", Communications of the ACM, Vol. 43, No. 4, pp. 22-26.10.1145/332051.332063
  27. Kumar, M., Suresh, A. V., Prashanth, P. (2009), "Analyzing the Quality Issues in ERP Implementation: A Case Study", in Proceedings of 2nd International Conference on Emerging Trends in Engineering and Technology, IEEE, Nagpur, pp. 759-764.10.1109/ICETET.2009.34
  28. Lacity, M. C., Khan, S. A., Willcocks, L. P. (2009), "A review of the IT outsourcing literature: Insights for practice", Journal of Strategic Information Systems, Vol. 18, No. 3, pp. 130-146.10.1016/j.jsis.2009.06.002
  29. Lacity, M. C., Rottman, J. W. (2009), "Effect of offshore outsourcing of information technology work on client project management", Strategic Outsourcing: An International Journal, Vol. 2, No. 1, pp. 4-26.10.1108/17538290910935864
  30. Lampel, J., Bhalla, A. (2008), "Embracing realism and recognizing choice in IT offshoring initiatives", Business Horizons, Vol. 51, No. 5, pp. 429-440.10.1016/j.bushor.2008.03.007
  31. Mirani, R. (2007), "Procedural coordination and offshored software tasks: Lessons from two case studies", Information & Management, Vol. 44, No. 2, pp. 216-230.10.1016/j.im.2006.12.001
  32. Olson, D. L., Zhao, F. (2007), "CIO's perspectives of Critical Success Factors in ERP Upgrade Projects", Enterprise Information Systems, Vol. 1, No. 1, pp. 129-138.10.1080/17517570601088364
  33. Peng, G. C., Nunes, M. B. (2010), "Interrelated Barriers and Risks Affecting ERP Post Implementation in China", in Proceedings of the 43rd Hawaii International Conference on System Sciences, IEEE Computer Society, Koloa, Kauai, 10 p.10.1109/HICSS.2010.240
  34. Poston, R., Grabski, S. (2001), "Financial impacts of enterprise resource planning implementations", International Journal of Accounting Information Systems, Vol. 2, No. 4, pp. 271-294.10.1016/S1467-0895(01)00024-0
  35. Preston, S. (2004), "Lost in Migration: offshore does not mean outsourced", Strategy and Leadership, Vol. 32, No. 6, pp. 32-36.10.1108/10878570410568893
  36. Shao, Z., Feng, Y., Hu, Q., Liu, Y. (2009), "A Conceptual Model for Studying the Influence of Charismatic Leadership on ERP Implementation Lifecycle", in Proceedings of the 42nd Hawaii International Conference on System Sciences, IEEE Computer Society, Big Island, 9 p.
  37. Skok, W., Legge, M. (2002), "Evaluating Enterprise Resource Planning (ERP) Systems using an Interpretive Approach", Knowledge and Process Management, Vol. 9, No. 2, pp. 72-82.10.1002/kpm.138
  38. Soliman, K. H. (2003), "A framework for global IS outsourcing by application service providers", Business Process Management Journal, Vol. 9, No. 6, pp. 735-744.10.1108/14637150310506666
  39. Song, Y., Han, J., Cheng, D., Zhang, Y. (2007), "An Empirical Research on the Impact of CSFs on Adoption of ERP", in Proceedings of International Conference on Wireless Communications, Networking and Mobile Computing, IEEE, Shangai, pp. 6254-6257.10.1109/WICOM.2007.1533
  40. Stratman, J. K. (2008), "Facilitating offshoring with enterprise technologies: Reducing operational friction in governance and production of services", Journal of Operations Management, Vol. 26, No. 2, pp. 275-287.10.1016/j.jom.2007.02.006
  41. Tate, W. L., Ellram, L. M. (2009), "Offshore outsourcing: a managerial framework", Journal of Business & Industrial Marketing, Vol. 24, No. 3/4, pp. 256-268.10.1108/08858620910939804
  42. Tsai, W. H., Lee, P. L., Shen, Y. S., Yang, C. C. (2009b), "The Relationship between ERP Software selection criterion and ERP success", in Proceedings of International Conference on Industrial Engineering and Engineering Management, IEEE, Hong Kong, pp. 2222-2226.10.1109/IEEM.2009.5373085
  43. Tsai, W. H., Lin, S. J., Lin, W. R., Liu, J. Y. (2009c), "The Relationship between Planning & Control Risk and ERP Project Success", in Proceedings of International Conference on Industrial Engineering and Engineering Management, IEEE, Hong Kong, pp. 1835-1839.10.1109/IEEM.2009.5373183
  44. Tsai, W. H., Shen, Y. S., Lee, P. L., Kuo, L. (2009a), "An Empirical Investigation of the Impacts of ERP Consultant Selections and Project Management on ERP IS Success Assessment", in Proceedings of International Conference on Industrial Engineering and Engineering Management, IEEE, Hong Kong, pp. 568-572.10.1109/IEEM.2009.5373273
  45. Upadhyay, P., Dan, P. K. (2008), "An explorative study to identify the Critical Success Factors for ERP implementation in Indian small and medium scale enterprises", in Proceedings of International Conference on Information Technology, IEEE, Bhubaneswar, pp. 295-299.10.1109/ICIT.2008.66
  46. Upadhyay, P., Dan, P. K. (2009), "ERP in Indian SME's: A Post Implementation Study of the Underlying Critical Success Factors", International Journal of Management Innovation System, Vol. 1, No. 2, pp. 1-10.
  47. Youngdahl, W., Ramaswamy, K. (2008), "Offshoring knowledge and service work: A conceptual model and research agenda", Journal of Operations Management, Vol. 26, No. 2, pp. 212-221.10.1016/j.jom.2007.02.007
  48. Yuying, Z., Yanan., X. (2009), "Evaluation Indicator System and Weights Research of Communication Effects in ERP Implementation Project", in Porceedings of International Forum on Computer Sciences - Technology and Applications, IEEE, Vol. 3, pp. 423-427.
  49. Zhang, L., Lee, M. K. O., Zhang, Z., Banerjee, P. (2003), "Critical Success Factors of Enterprise Resource Planning Systems Implementation Success in China", in Proceedings of the 36th Hawaii International Conference on System Sciences, IEEE Computer Society, Big Island, 10 p.
  50. Zhu, Y., Li, Y., Wang, W., Chen, J. (2010), "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry", International Journal of Information Management, Vol. 30, No. 3, pp. 265-276.10.1016/j.ijinfomgt.2009.09.007
DOI: https://doi.org/10.2478/v10305-012-0001-5 | Journal eISSN: 1847-9375 | Journal ISSN: 1847-8344
Language: English
Page range: 4 - 13
Published on: Sep 17, 2012
Published by: IRENET - Society for Advancing Innovation and Research in Economy
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year

© 2012 Rajneesh Chauhan, Rajeev Dwivedi, Arun Sherry, published by IRENET - Society for Advancing Innovation and Research in Economy
This work is licensed under the Creative Commons License.

Volume 3 (2012): Issue 1 (June 2012)