Promotion Of Quality Management In Public Administration - The Approach Of Czech Central Government

David Špaček

doi:10.2478/v10135-011-0002-2

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Promotion Of Quality Management In Public Administration - The Approach Of Czech Central Government

Review of Economic Perspectives

Volume 10 (2010): Issue 4 (December 2010)

By: David Špaček

Open Access

|Feb 2011

Abstract

The first part of the paper summarizes the specifics of quality and its management in public administration. The second part introduces the approach of the Czech central government to quality management promotion in public administration with regard to classification of approaches proposed by Löffler and Vintar (2004). The approach is more converging to Löffler and Vintar's ‘hands-on’ and supportive approach rather than to passive or control-orientation approaches.

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