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Organisational Effectiveness and Customer Satisfaction Cover

Organisational Effectiveness and Customer Satisfaction

Organizacija
Volume 41 (2008): Issue 5 (September 2008)
By:  and    
Open Access
|Dec 2008
Authors

Authors

Milan Ambrož

Martina Praprotnik

DOI: https://doi.org/10.2478/v10051-008-0018-2 | Journal eISSN: 1581-1832 | Journal ISSN: 1318-5454
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Language: English
Page range: 161 - 173
Published on: Dec 18, 2008
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
organisational effectiveness,
customer satisfaction,
customer complexity,
service orientation,
survival,
adaptability
Related subjects:
Business and economics,
Business management,
Management, organization, corporate governance

© 2008 Milan Ambrož, Martina Praprotnik, published by University of Maribor
This work is licensed under the Creative Commons License.

Volume 41 (2008): Issue 5 (September 2008)