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Work Productivity in the Croatian Hotel Industry - Fundamentals and Concepts for Achieving Growth and Competitiveness Cover

Work Productivity in the Croatian Hotel Industry - Fundamentals and Concepts for Achieving Growth and Competitiveness

Open Access
|Jun 2011

References

  1. Avelini Holjevac, I. 2002.Opatija: Faculty of Tourism and Hospitality Management.
  2. Clark, T. J. 1999.Milwaukee, Wisconsin: American Society for Quality.
  3. Crosby, B. P. 1996.Zagreb: Privredni vjesnik, Binoza Press.
  4. Deming, W. E. 2000.. Cambridge, London: MIT Press.
  5. Hope, C. A. 2007. "Is there an inverse relationship between service quality and productivity or not? It's all in the definition!" In, edited by P. Keller and T. Bieger, 111-122. Berlin: Erich Schmidt Verlag.
  6. Mc Gregor, D. 1960.New York: McGraw-Hill.
  7. Noray, de B. J. 1990.Paris : DUNOD.
  8. Statistical Yearbooks of the Republic of Croatia 1974-2005. Zagreb: Central Bureau of Statistics.
DOI: https://doi.org/10.2478/v10033-010-0008-1 | Journal eISSN: 2233-1999 | Journal ISSN: 1840-118X
Language: English
Page range: 85 - 90
Published on: Jun 7, 2011
Published by: University of Sarajevo
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2011 Ivanaka Holjevac, published by University of Sarajevo
This work is licensed under the Creative Commons License.