Business Process Modelling as a Critical Success Factor in Implementing an ERP System
By: Mojca Štemberger, Vesna Vukšić and Andrej Kovačič
Open Access
|Jun 2011References
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Language: English
Page range: 89 - 96
Published on: Jun 13, 2011
Published by: University of Sarajevo
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year
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© 2011 Mojca Štemberger, Vesna Vukšić, Andrej Kovačič, published by University of Sarajevo
This work is licensed under the Creative Commons License.