Abstract
Before the pandemic, ride-pooling was a promising mode of urban mobility, marked by increasing service providers and increasing traveller adoption, critical to its efficiency and sustainability. However, the COVID-19 pandemic caused significant disruption, with services suspended, business models altered, and reduced traveller confidence. In the post-pandemic era, understanding the future of ride-pooling is crucial. This article reviews the market through literature, pooling availability, and traveller behaviour studies. We find that the core elements of the ride-pooling model remain intact, with potential to appeal to travellers, drivers, platforms, and policymakers. Changes in travel behaviour due to the pandemic appear temporary, with a high willingness to share rides and reduce costs. However, whether ride-pooling can regain its growth remains uncertain. Despite unprecedented start-up activity, the financial prospects are unclear, posing challenges to its resurgence as a sustainable mobility solution.