References
- Antony, J. (2011) Six Sigma vs Lean: Some Perspectives from Leading Academics and Practitioners, International Journal of Productivity and Performance Management, 60 (2): 185–190.
- Arnheiter, E.D., Maleyeff, J. (2005) Research and concepts: the integration of Lean management and Six Sigma, The TQM Magazine, 17 (1): 5–18.
- Atkinson, P. (2004) Creating and Implementing Lean Strategies, Management Services, 2, 18–22.
- Batsleer. J. (2011) 20 keys to workplace improvement. Available at: http://www.amelior.be/ndl/artikels/artikel.asp?c=4&sc=0&a=171&tc=1 (accessed on April 24, 2017).
- Bendell, T. (2006) A review and comparison of Six Sigma and the lean organizations, The TQM Magazine, 18(3): 255-262 Snee, R. D. (2010) Lean Six Sigma – getting better all the time, International Journal of Lean SixSigma, 1 (1): 9-29.
- Bessant, J., Caffyn, S. (1997) High involvement innovation through continuous improvement, International Journal of Technology Management, 14 (1): 7-28.10.1504/IJTM.1997.001705
- Bessant, J., Caffyn, S., Gallagher, M. (2001) An evolutionary model of continuous improvement behavior, Technovation, 21, 67–77.
- Bessant, J., Caffyn, S., Gilbert, J., Harding, R. Webb, S. (1994) Rediscovering continuous improvement, Technovation, 14 (1): 17-29.10.1016/0166-4972(94)90067-1
- Bhuiyan, N., Baghel, A. (2005) An overview of continuous improvement: from the past to the present, Management Decision, 43 (5): 761–771.10.1108/00251740510597761
- Bicheno, J. (2004) The New Lean Toolbox, Picsie Books, Buckingham, United Kingdom.
- Borror, C. M. ed. (2008) The Certified Quality Engineer Handbook, ASQ Quality Press, Milwaukee, USA.
- Choo, A. S., Linderman, K. W., Schroeder, R. G. (2007) Method and context perspectives on learning and knowledge creation in quality management, Journal of Operations Management, 25 (4): 918–931.10.1016/j.jom.2006.08.002
- Comoglio, C., Botta, S. (2012) The use of indicators and the role of environmental management systems for environmental performances improvement: a survey on ISO 14001 certified companies in the automotive sector, Journal of Cleaner Production, 20 (1): 92-102.10.1016/j.jclepro.2011.08.022
- Dabić, M., Orac, M., Tugrul, U. D. (2016) Targeting sustainable competitiveness in Croatia by the implementation of “20 Keys” methodology, Journal of Innovation and Entrepreneurship, 5 (10): 1-26.
- Deloitte CE (2004) Priručnik za upravljanje ključevima, Deloitte CE, Zagreb, Croatia.
- Deming, W. E. (2012) The new economics: For industry, government, education, Technometrics, 38 (3): 294-295.
- DeMorny, C. (2014). The role of Management Support and Shared Understanding of 20 Keys for Continuous Improvement: An employee perspective. Master’s thesis defended at School of Business and Finance in the Faculty of Economic and Management Sciences at the University of the Western Cape. Available at: http://etd.uwc.ac.za/xmlui/handle/11394/3899 (accessed on April 20, 2017).
- Dhafr, N., Ahmad, M., Burgess, B., Canagassababady, S. (2006) Improvement of quality performance in manufacturing organizations by minimization of production defects, Robotics and Computer-Integrated Manufacturing, 22 (5): 536-542.
- Drohomeretski, E., Gouvea da Costa, S. E., Pinheiro de Lima, E., da Rosa Garbuio, P. A. (2014) Lean, Six Sigma and Lean Six Sigma: an analysis based on operations strategy, International Journal of Production Research, 52 (3): 804-824.10.1080/00207543.2013.842015
- Erceg, A., Dotlić, P. (2013) Lean Thinking as Way of Improving Efficiency of Croatian SME’s. In: Grbac, B., Lončarić D., Dlačić, J. (Eds.) Proceedings of 23rd Cromar Congress - Marketing in a Dynamic Environment – Academic and Practical Insights Lovran, Croatia, pp. 37-51.
- Gider F. (2004) Poboljšanje konkurentnosti tvrtki pomoću sustava 20 ključeva, Intelektualni kapital, 1-9, 20-21.
- Gijo, E. V., Scaria, J. (2014) Process improvement through Six Sigma with Beta correction: a case study of manufacturing company, International Journal of Advanced Manufacturing Technology, 71 (1-4): 717-730.
- Gilmore, H. L. (1990) Continuous Incremental Improvement: An Operations Strategy for Higher Quality, Lower Costs, and Global Competitiveness, SAM Advanced Management Journal, Winter, 21-25.
- Ivanova, A., Gray, J., Sinha, K. (2014). Towards a unifying theory of management standard implementation: the case of ISO 9001/ISO 14001, International Journal of Operations & Production Management, 34, 1269–1306.
- Jacobson, G. H., Mccoin, N. S., Lescallette, R., Russ, S., Slovis, C. M. (2009) Kaizen: A method of process improvement in the emergency department, Academic Emergency Medicine, 16 (12): 1341-1349.10.1111/j.1553-2712.2009.00580.x
- Khan, H. U., Ali. S., Hongqi, L. (2018) Impact of Continuous Improvement on Organization Performance Insight from Pakistan: An Empirical Study, International Journal of Innovation, Management and Technology, 9 (1): 7-14.
- Kobayashi, I. (1995) 20 Keys to Workplace Improvement (Manufacturing & Production): Productivity press, Portland, Oregon.
- Kumar, U. D., Nowicki, D., Ramírez-Márquez, J. E., Verma, D. (2008) On the optimal selection of process alternatives in a Six Sigma implementation, International Journal of Production Economics, 111 (2): 456–467.
- Linderman, K., Schroeder, R., Zaheer, S. and Choo, A. (2003) Six sigma: a goal – theoretic perspective, Journal of Operations Management, 21 (2): 193-203.10.1016/S0272-6963(02)00087-6
- Mendelbaum, G. (2006) Keep your eye on the ball, APICS Magazine, January.
- Ministarstvo gospodarstva, rada i poduzetništva. (2004). Međunarodna konferencija o povećanju konkurentnosti. Available at http://www.mingorp.hr, (accessed March 25, 2017)
- Pepper, M. P. J., Spedding, T. A. (2010) The evolution of lean Six Sigma, International Journal of Quality & Reliability Management, 27 (2): 138-155.
- Petrarolo, D. (1997). Benchmarking Organizational Capability using the 20 Keys, The South African Journal of Industrial Engineering, 8 (2): 16-32.
- Pipunić, A., Grubišić, D. (2014) Suvremeni pristupi poboljšanjima poslovnih procesa i poslovna uspješnost, Ekonomska misao i praksa, 23 (2): 541-572
- Primorac, Ž. (2005) Povećanje konkurentnosti hrvatskog gospodarstva (metoda 20 ključeva): Microsoft business productivity conference, Zagreb, Croatia.
- Pullin, J. (2005) Room for improvement, Professional Engineering, 18 (15): 38–138.
- Salah, S., Carretero, J. A., Rahim, A. (2010) The integration of quality management and continuous improvement methodologies with management systems, International Journal of Productivity and Quality Management, 6 (3): 269-287.
- Sanchez, L., Blanco, B. (2014) Three decades of continuous improvement, Total Quality Management, 25 (9): 986-1001.10.1080/14783363.2013.856547
- Savolainen, T. I. (1999) Cycles of continuous improvement - Realizing competitive advantages through quality, International Journal of Operations & Production Management, 19 (11): 1203-1222.10.1108/01443579910291096
- Scutaru, M. L. (2014) Toward the use of irradiation for the composite materials properties improvement, Journal of Optoelectronics and Advanced Materials, 16 (9-10): 1165-1169.
- Seong-Chan, O., Hildreth, A. J. (2014) Estimating the Technical Improvement of Energy Efficiency in the Automotive Industry - Stochastic and Deterministic Frontier Benchmarking, Energies, 7 (9): 6196-6222.
- Sheridan, J. H. (2000) Lean Sigma’ synergy, Industry Week, 249 (17): 81-82.
- Snee, R. D. (2010) Lean Six Sigma – getting better all the time, International Journal of Lean SixSigma, 1 (1): 9-29.
- Srinivasu, R., Reddy, G. S., Sreenivasarao, V., Rikkula, S. R. The contributions of TQM and Six Sigma in the organizations to achieve the success in terms of quality, International Journal of Computer Applications, 8 (4): 24-28.
- Teece, D. J., (2007) Explicating dynamic capabilities: nature and micro-foundations of (sustainable) enterprise performance, Strategic Management Journal, 28 (11): 1319–1350.
- Wang, Y., Huzzard, T. (2011) The Impact of Lean Thinking on Organizational Learning, Organization Learning, Knowledge and Capabilities Conference – Making Waves, Hull, United Kingdom.
- Wu, C. W., Chen, C. L. (2006) An integrated structural model toward successful continuous improvement activity, Technovation 26 (5/6): 697–707.10.1016/j.technovation.2005.05.002