Table 1
Demographic characteristics of the Croatian out-of-hours family medicine service employees participating in the study (N=140).
| Variable | n (%) |
|---|---|
| Position | |
| Nurse | 27 (19.3) |
| Resident | 28 (20.0) |
| Physician | 85 (60.7) |
| Gender | |
| Male | 26 (18.6) |
| Female | 114 (81.4) |
| Age (years) | |
| <=30 | 32 (22.9) |
| 31-40 | 45 (32.1) |
| 41-50 | 25 (17.9) |
| 51-60 | 33 (23.6) |
| >=61 | 5 (3.6) |
| Working experience | |
| <=5 | 41 (29.3) |
| 6-10 | 29 (20.7) |
| 11-20 | 24 (17.1) |
| 21-30 | 30 (21.4) |
| 31-40 | 15 (10.7) |
| NUTS2 region | |
| City of Zagreb | 54 (38.6) |
| Adriatic Croatia | 29 (20.7) |
| Pannonian Croatia | 28 (20.0) |
| North Croatia | 29 (20.7) |
Table 2
Descriptive statistics for SAQ sub-scales and the total score by NUTS2 regions of Croatia.
| SAQ sub-scales | City of Zagreb ⴳ(SD) | Adriatic Croatia ⴳ(SD) | Pannonian Croatia ⴳ(SD) | North Croatia ⴳ(SD) | Croatia ⴳ(SD) | p |
|---|---|---|---|---|---|---|
| Organizational climate | 60.8 (22.3) | 68.8 (17.9) | 64.5 (19.9) | 57.9 (23.2) | 62.6 (21.3) | 0.6490 |
| Teamwork climate | 77.9 (13.7) | 81.2 (14.5) | 82.8 (12.6) | 73.6 (13.9) | 78.7 (13.9) | 0.3377 |
| Stress recognition | 42.9 (23.1) | 44.0 (19.8) | 45.1 (25.6) | 41.8 (22.1) | 43.3 (22.6) | 1.0000 |
| Ambulatory process of care | 67.4 (21.1) | 71.7 (18.6) | 70.9 (19.1) | 65.3 (22.0) | 68.6 (20.3) | 1.0000 |
| Perceptions of workload | 62.0 (21.6) | 65.5 (24.4) | 56.2 (26.5) | 49.8 (25.0) | 59.1 (24.3) | 0.3377 |
| Total score | 67.1 (17.3) | 73.1 (15.4) | 71.1 (14.7) | 64.0 (17.0) | 68.5 (16.5) | 0.5548 |
Table 3
Descriptive statistics for SAQ sub-scales, SAQ total score, Stress recognition, and Perceptions of workload by job position.
| Nurse ⴳ(SD) | Resident ⴳ(SD) | Physician ⴳ(SD) | ||
|---|---|---|---|---|
| Organizational climate | 72.7 (20.9) | 53.7 (18.6) | 62.4 (21.1) | 0.0180 |
| Teamwork climate | 83.6 (15.7) | 74.6 (12.2) | 78.5 (13.6) | 0.1626 |
| Ambulatory process of care | 77.0 (21.4) | 63.4 (22.4) | 67.6 (18.6) | 0.1347 |
| SAQ total | 76.7 (17.5) | 61.7 (13.2) | 68.1 (16.2) | 0.0159 |
| Stress recognition | 45.8 (27.3) | 45.8 (21.3) | 41.7 (21.5) | 1.0000 |
| Perceptions of workload | 58.1 (27.5) | 62.3 (20.0) | 58.3 (24.7) | 1.0000 |
Table 4
Repeated measurements analysis of variance for SAQ scores with SAQ sub-scale as a within-subject factor and job position as a cross-subject factor.
| Source of variation | df 1 | df 2 | F | p |
|---|---|---|---|---|
| Intercept | 1 | 274 | 3003.09 | <0.0001 |
| Job position | 2 | 137 | 5.91 | 0.0035 |
| SAQ sub-scale | 2 | 274 | 56.59 | <0.0001 |
| Interaction | 4 | 274 | 1.18 | 0.3201 |
Figure 1
Fixed effects for SAQ sub-scales and job position.