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Mistreatment by patients: An analysis of the patient-related social stressors among Slovenian healthcare workers

Open Access
|Mar 2021

Figures & Tables

Figure 1

Mean (95% CI) on each PSS dimension.
Mean (95% CI) on each PSS dimension.

Sample description_

Hulbert index of sexual assertiveness
Gender
    Male60 (11.1)
    Female480 (88.9)
Mean age (SD) (n=538)41.6 (10.5)
Education
    High school or less127 (23.6)
    University degree or more411 (76.4)
No of years in current health institution (n=529)11.6 (10)
No of working years (n=530)18.3 (11.1)
HCW
    Doctors118 (22.7)
    Nurses302 (58.2)
    Other HCW99 (19.1)
Institution
    Primary372 (69.7)
    Secondary82 (15.4)
    Tertiary80 (15)

Relationships between gender, education, age, HCW type, type of institution, and score on each dimension of the PSS scale (results of the multiple linear regression analysis)_

Beta (β)Ambiguous patient expectations
Disliked patients
Patient verbal aggression
Disproportionate patient expectations
Std. BPStd. BPStd. BPStd. BP
Male gender00.9560.030.561-0.040.364-0.070.096
University degree or more-0.21<0.0010.010.889-0.3<0.001-0.23<0.001
Age0.040.4050.080.062-0.030.447-0.040.308
Doctors vs. other HCW0.150.0110.180.0030.150.0110.150.008
Nurses vs. other HCW0.070.2010.050.4140.10.0620.120.04
Primary vs. tertiary0.040.49-0.130.028-0.150.010.010.83
Secondary vs. tertiary0.040.471-0.070.259-0.070.203-0.010.874

F (P)3.91 (<0.001)3.04 (0.004)8.21 (<0.001)5.13 (<0.001)

R20.05 0.04 0.10 0.07
DOI: https://doi.org/10.2478/sjph-2021-0014 | Journal eISSN: 1854-2476 | Journal ISSN: 0351-0026
Language: English
Page range: 90 - 96
Submitted on: Oct 5, 2020
Accepted on: Jan 29, 2021
Published on: Mar 18, 2021
Published by: National Institute of Public Health, Slovenia
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2021 Tatjana Kozjek, Vanja Ida Erčulj, published by National Institute of Public Health, Slovenia
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.