Intensive care is said to be a very stressful environment_ What is your view?
| STRESSFUL WORK DEMANDS | STRESS REDUCTION OPTIONS | |||
|---|---|---|---|---|
| OBJECTIVE WORKING CONDITIONS (N=14) | PSYCHOLOGICAL STRAIN (N=13) | INTERPERSONAL RELATIONSHIPS (N=14) | SPONTANEOUSLY APPLIED (N=8) | MANAGEMENT-RELATED (N=8) |
| Stressful, demanding, high pressure | Human suffering | Poor interpersonal relationships | Socialising outside work | Mediating interpersonal relationships |
| Unpredictability | Emotionally overwhelming | Unfairness | Smaller teams | Efficient work organisation |
| Workload | Psychological toll | General dissatisfaction | Improving work conditions | |
| Constant changes in technology | Increasing competencies | |||
Please can you tell me what you know about burnout syndrome?
| SENSE OF KNOWLEDGE | ||||
|---|---|---|---|---|
| RECOGNISING BURNOUT (N=15) | BEING ACQUAINTED WITH IT (N=10) | BEING ABLE TO DESCRIBE IT (N=14) | BURNOUT RELIEF (N=9) | SOURCES OF INFORMATION (N=5) |
| No/never | Superficial knowledge | Something that happens after several years on the job | Specialist help (psychology/ counselling) | Not mentioned at school |
| Not enough knowledge | Being able to describe what it is | Irritated, depressed, not able to sleep because of work | Awareness-raising workshops | Heard about it at school |
| Experiencing burnout by myself | Knowledgeable | Tired/concerned about becoming physically ill | The team leader as a problem-solving facilitator | Lectures at work/knew about it at work |
| Definitions/notions about burnout | Leaving for an easier workplace | Information from various sources, various sources of knowledge | ||
| Do not know what to do | ||||
Thinking about stress in your workplace, what do you think the employer’s role is?
| PROTECTIVE WORKPLACE MEASURES | |||
|---|---|---|---|
| LEADERSHIP (N=8) | PREVENTION AND PSYCHOSOCIAL SUPPORT (N=9) | ORGANISATIONAL MEASURES (N=12) | QUALITY CONTROL AND REWARDS (N=13) |
| Relaxed approach | A defined system for help provision | Increased staff numbers | Regular recuperation/days off |
| Supervisors creating a better climate | Team building | Maintenance of equipment and supplies | Participation in the shift schedule |
| Questionnaire/problems list | Education focused on job- related technical demands | Unified rules and assessment of work quality | |
| Stress prevention programmes | Better communication within the team | Rewards for better work | |
| Protocols/system of reporting | Improved working conditions | ||
How does your work influence your home and your private life?
| PRIVATE LIFE COMPROMISED | ||||
|---|---|---|---|---|
| LACK OF LEISURE TIME (N=12) | STRAINED RELATIONSHIPS (N=7) | PROJECTING DISSATISFACTION ONTO FAMILY (N=5) | INADEQUATE COPING (N=12) | EFFECTS (N=14) |
| Time-consuming | Stress impacts family relationships | Emotional strain causing dissatisfaction at home | Mentally and physically tired | No negative effects |
| Unfinished work carried home | Frustration | Avoidance | Performing duties outside my line of work | Some positive influence |
| Assignments given outside working hours | Thinking about stressful events after work | Personal changes/harm | Working overtime | Occasional negative effects |
| Work schedule more important than family time | Overwhelming work-related strain | Unrealistic demands | ||