References
- Deilkas ET. Patient safety culture - opportunities for healthcare management. Oslo: University of Oslo, 2010.
- Tušek-Bunc K, Petek Ster M, Petek D. Correlation of coronary heart disease patient assessments of chronic illness care and quality of care procedures. Acta Medico-Biotechnica. 2018;11:45–53.
- Ivetic V, Poplas-Susic T, Pašić K, Selič P. Beliefs and viewpoints of family medicine physicians on approaches to identify and treat medically unexplained symptoms. Acta Medico-Biotechnica. 2016;9:47–57.
- Parker D, Wensing M, Esmail A, Valderas JM. Measurement tools and process indicators of patient safety culture in primary care: a mixed methods study by the LINNEAUS collaboration on patient safety in primary care. Eur J Gen Pract. 2015;21(Suppl):26–30. doi: 10.3109/13814788.2015.1043732.
- Lawati MHA, Dennis S, Short SD, Abdulhadi NN. Patient safety and safety culture in primary health care: a systematic review. BMC Fam Pract. 2018;19:104. doi: 10.1186/s12875-018-0793-7.
- Verbakel NJ, Langelaan M, Verheij TJ, Wagner C, Zwart DL. Improving patient safety culture in primary care: a systematic review. J Patient Saf. 2016;12:152–8. doi: 10.1097/pts.0000000000000075.
- Kirk S, Parker D, Claridge T, Esmail A, Marshall M. Patient safety culture in primary care: developing a theoretical framework for practical use. Qual Saf Health Care. 2007;16:313–20. doi: 10.1136/qshc.2006.018366.
- Palacios-Derflingher L, O’Beirne M, Sterling P, Zwicker K, Harding BK, Casebeer A. Dimensions of patient safety culture in family practice. Healthc Q. 2010;13(Spec No):121–7. doi: 10.12927/hcg.2010.21977.
- Zwart DL, Langelaan M, van de Vooren RC, Kuyvenhoven MM, Kalkman CJ, Verheij TJ, et al. Patient safety culture measurement in general practice: clinimetric properties of ‘SCOPE’. BMC Fam Pract. 2011;12:117. doi: 10.1186/1471-2296-12-117.
- Bondevik GT, Hofoss D, Holm Hansen E, Deilkas ET. Patient safety culture in Norwegian primary care: a study in out-of-hours casualty clinics and GP practices. Scand J Prim Health Care. 2014; 32: 132–8. doi: 10.3109/02813432.2014.962791.
- Verbakel NJ, de Bont AA, Verheij TJ, Wagner C, Zwart DL. Improving patient safety culture in general practice: an interview study. Br J Gen Pract. 2015;65:e822–8. doi: 10.3399/bjgp15X687865.
- Verbakel NJ, Van Melle M, Langelaan M, Verheij TJ, Wagner C, Zwart DL. Exploring patient safety culture in primary care. Int J Qual Health Care. 2014;26:585–91. doi: 10.1093/intqhc/mzu074.
- Al-Khaldi YM. Attitude of primary care physicians toward patient safety in Aseer region, Saudi Arabia. J Family Community Med. 2013;20:153–8. doi: 10.4103/2230-8229.121976.
- Tabrizchi N, Sedaghat M. The first study of patient safety culture in Iranian primary health centers. Acta Med Iran. 2012;50:505–10.
- Bodur S, Filiz E. A survey on patient safety culture in primary healthcare services in Turkey. Int J Qual Health Care. 2009;21:348–55. doi: 10.1093/intqhc/mzp035.
- Klemenc-Ketis Z, Deilkas ET, Hofoss D, Bondevik GT. Patient safety culture in Slovenian out-of-hours primary care clinics. Zdr Varst. 2017;56:203–10. doi: 10.1515/sjph-2017-0028.
- Hoffmann B, Muller V, Rochon J, Gondan M, Muller B, Albay Z, et al. Effects of a team-based assessment and intervention on patient safety culture in general practice: an open randomised controlled trial. BMJ Qual Saf. 2014;23:35–46. doi: 10.1136/bmjqs-2013-001899.
- Klemenc-Ketis Z, Deilkas ET, Hofoss D, Bondevik GT. Variations in patient safety climate and perceived quality of collaboration between professions in out-of-hours care. J Multidiscip Healthc. 2017;10:417–23. doi: 10.2147/jmdh.s149011.
- Ezziane Z, Maruthappu M, Gawn L, Thompson EA, Athanasiou T, Warren OJ. Building effective clinical teams in healthcare. J Health Organ Manag. 2012;26:428–36. doi: 10.1108/14777261211251508.
- Feldman SS, Buchalter S, Zink D, Slovensky DJ, Hayes LW. Training leaders for a culture of quality and safety. Leadersh Health Serv (Bradford, England). 2019;32:251–63. doi: 10.1108/lhs-09-2018-0041.
- Clarke JR, Lerner JC, Marella W. The role for leaders of health care organizations in patient safety. Am J Med Qual. 2007;22:311–8. doi: 10.1177/1062860607304743.
- Parand A, Dopson S, Vincent C. The role of chief executive officers in a quality improvement : a qualitative study. BMJ Open. 2013;3. doi: 10.1136/bmjopen-2012-001731.
- Page A. Keeping patients safe: transforming the work environment of nurses. Washington (DC): National Academies Press, 2004.
- Sexton JB, Helmreich RL, Neilands TB, Rowan K, Vella K, Boyden J, et al. The safety attitudes questionnaire: psychometric properties, benchmarking data, and emerging research. BMC Health Serv Res. 2006;3:44. doi: 10.1186/1472-6963-6-44.
- Klemenc-Ketis Z, Makivic I, Poplas-Susic A. Safety culture in the primary health care settings based on workers with a leadership role: the psychometric properties of the Slovenian-language version of the safety attitudes questionnaire - short form. BMC Health Serv Res. 2018;18:767. doi: 10.1186/s12913-018-3594-8.
- Robida A. Hospital survey on patient safety culture in Slovenia: a psychometric evaluation. Int J Qual Health Care. 2013;25:469–75. doi: 10.1093/intqhc/mzt040.
- Kim YM, Newby-Bennett D. The role of leadership in learning culture and patient safety. Int J Organ Theor Behav. 2012;15:151–75.
- Kristensen S, Christensen KB, Jaquet A, Moller Beck C, Sabroe S, Bartels P, et al. Strengthening leadership as a catalyst for enhanced patient safety culture: a repeated cross-sectional experimental study. BMJ Open. 2016;6:e010180. doi: 10.1136/bmjopen-2015-010180.
- Lotfi Z, Atashzadeh-Shoorideh F, Mohtashami J, Nasiri M. Relationship between ethical leadership and organisational commitment of nurses with perception of patient safety culture. J Nurs Manag. 2018;26:726–34. doi: 10.1111/jonm.12607.
- Vogelsmeier A, Scott-Cawiezell J, Miller B, Griffith S. Influencing leadership perceptions of patient safety through just culture training. J Nurs Care Qua. 2010;25:288–94. doi: 10.1097/NCQ.0b013e3181d8e0f2.
- Živčec Kalan G, Petek Ster M, Kersnik J. Determinants of family physicians’ workload. Zdrav Vestn. 2012;81:461–9.
- Zohar D. Safety climate: conceptual and measurement issues. In: Campbell Quick J, Tetrick L, editors. Handbook of occupational health psychology. Washington (DC): American Psychological Association, 2003:123–42.
- Zohar D, Livne Y, Tenne-Gazit O, Admi H, Donchin Y. Healthcare climate: a framework for measuring and improving patient safety. Crit Care Med. 2007;35:1312–7. doi: 10.1097/01.Ccm.0000262404.10203.C9.
