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Impact of Training, Trust and Customer Satisfaction on the Reputation of Banks in Romania Cover

Impact of Training, Trust and Customer Satisfaction on the Reputation of Banks in Romania

Studies in Business and Economics
Volume 20 (2025): Issue 1 (April 2025)
By: Anamaria Mişa and  Kamer-Ainur Aivaz  
Open Access
|May 2025

Authors

Anamaria Mişa

Bucharest University of Economic Studies, Romania

Kamer-Ainur Aivaz

Ovidius University of Constanta, Romania
DOI: https://doi.org/10.2478/sbe-2025-0007 | Journal eISSN: 2344-5416 | Journal ISSN: 1842-4120
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Language: English
Page range: 125 - 141
Published on: May 15, 2025
Published by: Lucian Blaga University of Sibiu
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year
Keywords:
reputation,
continuous professional training,
trust,
customer satisfaction,
banks
Related subjects:
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment,
Management, organization, corporate governance,
Business development, change management, cooperation,
Entrepreneurship

© 2025 Anamaria Mişa, Kamer-Ainur Aivaz, published by Lucian Blaga University of Sibiu
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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