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Internal Communication in Organisations - A Study on Companies of the Sibiu City Area Cover

Internal Communication in Organisations - A Study on Companies of the Sibiu City Area

Open Access
|Jan 2025

Abstract

Having and developing internal communication strategies and procedures has become a mandatory activity in all modern companies, no matter the size. But more than that, the need of employees to consider themselves involved in the communication process and the internal feedback given to the management is considered a must for the development of a positive workplace culture. The current paper aims to understand the perception of employees regarding the internal communication process of their companies. This article presents, form a literature review perspective the concept and importance of internal communication, as well as from a practical point of view the results of a questionnaire based research (part of a larger research) of how the communication process works inside their companies and what their perceptions are about internal communication. Using mostly a Likert scale assessment method of multiple items we found that the respondents have a positive perception on the internal communication process undertaken in their companies, but with certain limitations.

DOI: https://doi.org/10.2478/sbe-2024-0046 | Journal eISSN: 2344-5416 | Journal ISSN: 1842-4120
Language: English
Page range: 104 - 114
Published on: Jan 22, 2025
Published by: Lucian Blaga University of Sibiu
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2025 Mircea Fuciu, Anca Sims Șerban, published by Lucian Blaga University of Sibiu
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.