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Improving Customer Satisfaction for SMES in Emerging Countries: A Comparative Study of Hungary and Indonesia Cover

Improving Customer Satisfaction for SMES in Emerging Countries: A Comparative Study of Hungary and Indonesia

Studies in Business and Economics
Volume 17 (2022): Issue 3 (December 2022)
By: Santi Setyaningsih and  Peter Kelle  
Open Access
|Jan 2023

Authors

Santi Setyaningsih

Doctoral School of Regional Science and Business Administration, Széchenyi István University, Hungary

Peter Kelle

Stephenson Dept. of Entrepreneurship & Information Systems, E J Ourso College of Business, Louisiana State University, USA
DOI: https://doi.org/10.2478/sbe-2022-0056 | Journal eISSN: 2344-5416 | Journal ISSN: 1842-4120
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Language: English
Page range: 204 - 223
Published on: Jan 27, 2023
Published by: Lucian Blaga University of Sibiu
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year
Keywords:
Corporate Strategy,
Customer Satisfaction,
Market Pressure,
Organizational Culture,
Small and Medium-Sized Enterprises
Related subjects:
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment,
Management, organization, corporate governance,
Business development, change management, cooperation,
Entrepreneurship

© 2023 Santi Setyaningsih, Peter Kelle, published by Lucian Blaga University of Sibiu
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.

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