References
- Armstrong, M. (2009). Armstrong’s Handbook of performance management: an evidence-based guide to delivering high performance. Kogan Page Publishers.
- Bartels, A. Global Tech Market Will Grow By 4% In 2018, Reaching $3 Trillion. Forrester. [online] Available: https://www.forbes.com/sites/forrester/2017/10/18/global-tech-market-will-grow-by-4-in-2018-reaching-3-trillion/#255243f12c9e, [Acceses 22.04.2019].
- Bourne, M., & Bourne, P. (2012). Handbook of corporate performance management. John Wiley & Sons.
- Davis, S., & Albright, T. (2004). An investigation of the effect of balanced scorecard implementation on financial performance. Management accounting research, 15(2), 135-153.10.1016/j.mar.2003.11.001
- Deloitte. (2013). Integrated performance management for sustained growth. Deloitte Australia.
- Ferreira, A., & Otley, D. (2009). The design and use of performance management systems: An extended framework for analysis. Management accounting research, 20(4), 263-282.10.1016/j.mar.2009.07.003
- Forbes Technology Council (2018). 14 Tech Leaders Share Their 2018 Goals To Improve Their Companies. [online] Available: https://www.forbes.com/sites/forbestechcouncil/2018/02/09/14-tech-leaders-share-their-2018-goals-to-improve-their-companies/#48ea682d65a7 [Accesed 22.04.2019].
- Franco-Santos, M., & Bourne, M. (2005). An examination of the literature relating to issues affecting how companies manage through measures. Production Planning & Control, 16(2), 114-124.10.1080/09537280512331333020
- Hargrave, M. (2019). Goodwill Definition. Investopedia. [online] Available: https://www.investopedia.com/terms/g/goodwill.asp [Accesed 22.04.2019].
- Kaplan, R. and Norton, D. (1992) The Balanced Scorecard—Measures That Drive Performance. Harvard Business Review, 79.10119714
- Kramer, M. R., & Porter, M. (2011). Creating shared value. Harvard business review, 89(1/2), 62-77.
- Lee, C. D. (2005). Rethinking the goals of your performance -management system. Employment Relations Today, 32(3), 53-60.
- Lohman, C., Fortuin, L., & Wouters, M. (2004). Designing a performance measurement system: A case study. European Journal of Operational Research, 156(2), 267-286.
- Magretta, J., & Stone, N. (2002). What management is. Simon and Schuster.12024761
- Melnyk, S. A., Bititci, U., Platts, K., Tobias, J., & Andersen, B. (2014). Is performance measurement and management fit for the future?. Management Accounting Research, 25(2), 173-186.10.1016/j.mar.2013.07.007
- Neely, A., Mills, J., Platts, K., Richards, H., Gregory, M., Bourne, M., & Kennerley, M. (2000). Performance measurement system design: developing and testing a process-based approach. International Journal of Operations & Production Management, 20(10), 1119-1145.
- Olsen, E. O., Zhou, H., Lee, D. M., Ng, Y. E., Chewn Chong, C., & Padunchwit, P. (2007). Performance measurement system and relationships with performance results: A case analysis of a continuous improvement approach to PMS design. International Journal of Productivity and Performance Management, 56(7), 559-582.