The Relationship Between Service Quality and Occupants’ Satisfaction: A Mixed-Use Building
Authors
Centre for Research in Development, Social & Environment, Faculty of Social Sciences & Humanities, Universiti Kebangsaan Malaysia, Bangi Selangor, Malaysia
Nurhayati Khair
Department of Building and Property Management, Faculty of Accountancy and Management, University Tunku Abdul Rahman, Jalan Sungai Long, Bandar Sungai Long, Kajang, Selangor, Malaysia
Tum Choo Yoong
Department of Building and Property Management, Faculty of Accountancy and Management, University Tunku Abdul Rahman, Jalan Sungai Long, Bandar Sungai Long, Kajang, Selangor, Malaysia
Suhana Ismail
Faculty of Architecture, Planning and Surveying, Universiti Teknologi MARA, JalanIlmu 1/1, 40450 Shah Alam, Selangor, Malaysia
Noordeyana Tambi
Centre for Research in Development, Social & Environment, Faculty of Social Sciences & Humanities, Universiti Kebangsaan Malaysia, Bangi Selangor, Malaysia
DOI: https://doi.org/10.2478/remav-2023-0008 | Journal eISSN: 2300-5289 (formerly 1733-2478)
Language: English
Page range: 78 - 87
Submitted on: Aug 24, 2022
Accepted on: Nov 2, 2022
Published on: Mar 10, 2023
Published by: Real Estate Management and Valuation
In partnership with: Paradigm Publishing Services
Keywords:
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© 2023 Fatin Umaira Muhamad Azian, Nurhayati Khair, Tum Choo Yoong, Suhana Ismail, Noordeyana Tambi, published by Real Estate Management and Valuation
This work is licensed under the Creative Commons Attribution 4.0 License.