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The Relationship Between Service Quality and Occupants’ Satisfaction: A Mixed-Use Building Cover

The Relationship Between Service Quality and Occupants’ Satisfaction: A Mixed-Use Building

Real Estate Management and Valuation
Volume 31 (2023): Issue 1 (March 2023)
By: Fatin Umaira Muhamad Azian,  Nurhayati Khair,  Tum Choo Yoong,  Suhana Ismail and  Noordeyana Tambi  
Open Access
|Mar 2023

Authors

Fatin Umaira Muhamad Azian

fatin.umaira@ukm.edu.my

Nurhayati Khair

Tum Choo Yoong

Suhana Ismail

Noordeyana Tambi

DOI: https://doi.org/10.2478/remav-2023-0008 | Journal eISSN: 2300-5289
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Language: English
Page range: 78 - 87
Submitted on: Aug 24, 2022
|
Accepted on: Nov 2, 2022
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Published on: Mar 10, 2023
Published by: Real Estate Management and Valuation
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
mixed-use buildings,
service quality,
property management,
occupant satisfaction,
Partial Least Squares Structural Equation Model (PLS-SEM) analysis
Related subjects:
Business and economics,
Political economics,
Political economics, other

© 2023 Fatin Umaira Muhamad Azian, Nurhayati Khair, Tum Choo Yoong, Suhana Ismail, Noordeyana Tambi, published by Real Estate Management and Valuation
This work is licensed under the Creative Commons Attribution 4.0 License.

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