Have a personal or library account? Click to login
Enhancing Tourist Experience to Strengthen Revisit Intention in Adventure and Sustainable Tourism Cover

Enhancing Tourist Experience to Strengthen Revisit Intention in Adventure and Sustainable Tourism

Open Access
|Apr 2025

References

  1. Cheng M., Edwards D., Darcy S., Redfern K. (2018). A tri-method approach to a review of adventure tourism literature: Bibliometric analysis, content analysis, and a quantitative systematic literature review. Journal of Hospitality & Tourism Research 42(6), 997-1020. DOI: 10.1177/1096348016640588
  2. Gross S., Sand M. (2020). Adventure tourism: a perspective paper. Tourism Review 75(1), 153-157. DOI: 10.1108/TR-06-2019-0211
  3. UNWTO (2014). Global Report on Adventure Tourism. Retrieved 10 December, 2024 from: : https://skift.com/wp-content/uploads/2014/11/unwto-global-report-on-adventure-tourism.pdf%0Ahttps://skift.com/wpcontent/uploads/2014/11/unwto-global-report-on-adventure-tourism.pdf%0Ahttp://cf.cdn.unwto.org/sites/all/files/pdf/final_1global_report_on_adv.
  4. Cater C.I. (2006). Playing with risk? Participant perceptions of risk and management implications in adventure tourism. Tourism Management 27(2), 317-325. DOI: 10.1016/j.tourman.2004.10.005
  5. Buckley R. (2007). Adventure tourism products: Price, duration, size, skill, remoteness. Tourism Management 28(6), 1428-1433. DOI: 10.1016/j.tourman.2006.12.003
  6. Pomfret G., Bramwell B. (2016). The characteristics and motivational decisions of outdoor adventure tourists: a review and analysis. Current Issues in Tourism 19(14), 1447-1478. DOI: 10.1080/13683500.2014.925430
  7. Williams P., Soutar G.N. (2009). Value, Satisfaction and Behavioral Intentions in an Adventure Tourism Context. Annals of Tourism Research 36(3), 413-438. DOI: 10.1016/j.annals.2009.02.002
  8. Zaitul Z., Ilona D., Novianti N. (2022). Village-based tourism performance: Tourist satisfaction and revisit intention. Polish Journal of Sport and Tourism 29(2), 36-43. DOI: 10.2478/pjst-2022-0013
  9. Abbasi G.A., Kumaravelu J., Goh Y.N., Dara Singh K.S. (2021). Understanding the intention to revisit a destination by expanding the theory of planned behaviour (TPB). Spanish Journal of Marketing - ESIC 25(2), 282-311. DOI: 10.1108/SJME-12-2019-0109
  10. Mannan M., Chowdhury N., Sarker P., Amir R. (2019). Modeling customer satisfaction and revisit intention in Bangladeshi dining restaurants. Journal of Modelling in Management 14(4), 922-947. DOI: 10.1108/JM2-12-2017-0135
  11. Ramkissoon H., Uysal M.S. (2011). The effects of perceived authenticity, information search behaviour, motivation and destination imagery on cultural behavioural intentions of tourists. Current Issues in Tourism 14(6), 537-562. DOI: 10.1080/13683500.2010.493607
  12. Shahijan M.K., Rezaei S., Amin M. (2018). Qualities of effective cruise marketing strategy: Cruisers’ experience, service convenience, values, satisfaction and revisit intention. International Journal of Quality & Reliability Management 35(10), 2304-2327. DOI: 10.1108/IJQRM-07-2017-0135
  13. Cakici A.C., Akgunduz Y., Yildirim O. (2019). The impact of perceived price justice and satisfaction on loyalty: the mediating effect of revisit intention. Tourism Review 74(3), 443-462. DOI: 10.1108/TR-02-2018-0025
  14. Yang S., Isa S.M., Ramayah T. (2022). Does uncertainty avoidance moderate the effect of self-congruity on revisit intention? A two-city (Auckland and Glasgow) investigation. Journal of Destination Marketing & Management 24, 100703. DOI: 10.1016/j.jdmm.2022.100703
  15. Sangpikul A. (2018). The effects of travel experience dimensions on tourist satisfaction and destination loyalty: the case of an island destination. International Journal of Culture, Tourism and Hospitality Research 12(1), 106-123. DOI: 10.1108/IJCTHR-06-2017-0067
  16. Khoo-Lattimore C., Ekiz E.H. (2014). Power in praise: Exploring online compliments on luxury hotels in Malaysia. Journal of Hospitality & Tourism Research 14(3), 152-159. DOI: 10.1177/1467358414539970
  17. Kim A.K., Brown G. (2012). Understanding the relationships between perceived travel experiences, overall satisfaction, and destination loyalty. Anatolia 23(3), 328-347. DOI: 10.1080/13032917.2012.696272
  18. Paker N., Vural C.A. (2016). Customer segmentation for marinas: Evaluating marinas as destinations. Tourism Management 56, 156-171. DOI: 10.1016/j.tourman.2016.03.024
  19. Bronner F., de Hoog R. (2020). The floating vacationer: Destination choices and the gap between plans and behavior. Journal of Destination Marketing & Management 16, 100438. DOI: 10.1016/j.jdmm.2020.100438
  20. Hassan S.B., Soliman M. (2021). COVID-19 and repeat visitation: Assessing the role of destination social responsibility, destination reputation, holidaymakers’ trust and fear arousal. Journal of Destination Marketing & Management 19, 100495. DOI: 10.1016/j.jdmm.2020.100495
  21. Mkono M., Hughes K., McKercher B. (2022). Does the environment matter in the ‘new normal’? Annals of Tourism Research Empirical Insights 3(2), 100060. DOI: 10.1016/j.annale.2022.100060
  22. Otoo F.E., Kim S., King B. (2021). African Diaspora Tourism - How motivations shape experiences. Journal of Destination Marketing & Management 20, 100565. DOI: 10.1016/j.jdmm.2021.100565
  23. Kottász R., Bennett R., Vijaygopal R., Gardasz B. (2021). Driverless futures: Current non-drivers’ willingness to travel in driverless vehicles. Journal of Marketing Management 37(15-16), 1656-1689. DOI: 10.1080/0267257x.2021.1963309
  24. Yoo S.R., Lee S.W., Jeon H.M. (2020). The role of customer experience, food healthiness, and value for revisit intention in GROCERANT. Sustainability 12(6), 2359. DOI: 10.3390/su12062359
  25. Sharka R., Sedayo L., Morad M., Abuljadayel J. (2024). Measuring the impact of dental service quality on revisit intention using an extended SERVQUAL model. Frontiers in Oral Health 5, 1362659. DOI: 10.3389/froh.2024.1362659
  26. Yuliviona R., Abdullah M., Alias Z., Irda, Azliyanti E. (2018). The effect of Islamic attributes and quality service on satisfaction toward muslim tourist visit to Padang City Indonesia. International Journal of Engineering and Technology 7(4), 475-479. DOI: 10.14419/ijet.v7i4.28.22634
  27. Wu S., Zheng Y. (2014). The influence of tourism image and activities appeal on tourist loyalty – A study of Tainan City in Taiwan. Strategic Management Journal 5(4), 121-135. DOI: 10.5430/jms.v5n4p121
  28. Oktavia R.C.D., Gantina D., Pusparani P., Festivalia F., Marie A.L. (2023). Interest in visiting leading tourist destinations in Jakarta. TRJ Tourism Research Journal 7(1), 1-17. DOI: 10.30647/trj.v7i1.209
  29. Randall C., Rollins R.B. (2013). Perceived crowding and encounter norms of kayakers in Pacific Rim National Park Reserve, Canada. Tourism in Marine Environments 9(1–2), 35-51. DOI: 10.3727/154427313X13659574649948
  30. Patalo R.G., Sugeha A.Z., Harlyson Y.F. (2023). Image of the destination on interest in tourist visits ecotourism destination Clungup Mangrove Conservation. Jurnal Pariwisata Pesona 8(2), 261-267. DOI: 10.26905/jpp.v8i2.11922
  31. Baalbaki J. (2024). Egyptian crises and destination brand image: the resurrection of the mummy. Current Issues in Tourism 27(6), 887-905. DOI: 10.1080/13683500.2023.2187280
  32. Asnawi A. (2021). Destination images: Antecedents of city marketing, tourism event, and social media marketing concept. Jurnal Perspektif Pembiayaan dan Pembangunan Daerah 9(2), 171-186. DOI: 10.22437/ppd.v9i2.12742.
  33. Gerashchenko D. (2022). Academic leadership and university performance: Do Russian universities improve when they are led by top researchers? Higher Education 83(5), 1103-1123. DOI: 10.1007/s10734-021-00732-5
  34. Sanny L., Arina A.N., Maulidy R.T., Pertiwi R.P. (2020). Purchase intention on Indonesia male’s skin care by social media marketing effect towards brand image and brand trust. Management Science Letters 10(10), 2139-2146. DOI: 10.5267/j.msl.2020.3.022
  35. Laurie S., Mortimer K., Holtz M., Little B. (2024). Enhancing students’ understanding of social media marketing and the use of advertising and public relations terminology within IMC: A participatory action research project. Journal of Marketing Education 46(1), 45-56. DOI: 10.1177/02734753231162610
  36. Juhaidi A., Fuady M.N., Ramadan W., Ma’ruf H. (2024). Instagram activities, engagement and enrollment intention in Indonesia: A case in the third largest island in the world. Nurture 18(2), 435-455. DOI: 10.55951/nurture.v18i2.642
  37. Nguyen Viet B., Dang H.P., Nguyen H.H. (2020). Revisit intention and satisfaction: The role of destination image, perceived risk, and cultural contact. Cogent Business & Management 7(1), 1796249-179. DOI: 10.1080/23311975.2020.1796249
  38. Ilkhanizadeh S., Golabi M., Hesami S., Rjoub H. (2020). The potential use of drones for tourism in crises: A facility location analysis perspective. Journal of Risk and Financial Management 13(10), 246. DOI: 10.3390/jrfm13100246
  39. Domènech A., Mohino I., Moya-Gómez B. (2020). Using flickr geotagged photos to estimate visitor trajectories in world heritage cities. ISPRS International Journal of Geo-Information 9(11), 646. DOI: 10.3390/ijgi9110646
  40. Sestras P., Roșca S., Bilașco Ș., Naș S., Buru S.M. et al. (2020). Feasibility assessments using unmanned aerial vehicle technology in heritage buildings: Rehabilitation-restoration, spatial analysis and tourism potential analysis. Sensors 20(7), 2054. DOI: 10.3390/s20072054
  41. Filocamo F., Di Paola G., Mastrobuono L., Rosskopf C.M. (2020). MoGeo, a mobile application to promote geotourism in Molise region (Southern Italy). Resources 9(3), 31. DOI: 10.3390/resources9030031
  42. Shen S., Sotiriadis M., Zhang Y. (2020). The influence of smart technologies on customer journey in tourist attractions within the smart tourism management framework. Sustainability 12(10), 4157. DOI: 10.3390/su12104157
  43. Nistoreanu P., Aluculesei A.C., Avram D. (2020). Is green marketing a label for ecotourism? The Romanian experience. Information 11(8), 389. DOI: 10.3390/INFO11080389
  44. Chebli A., Othmani M.C., Ben Said F. (2020). Market segmentation in urban tourism: Exploring the influence of personal factors on tourists’ perception. Journal of Tourism and Services 11(20), 74-108. DOI: 10.29036/jots.v11i20.144Yuliviona et al.: ENHANCING TOURIST EXPERIENCE TO STRENGTHEN ... 38 Pol. J. Sport Tourism 2025, 32(1), 31-38
  45. Candia S., Pirlone F., Spadaro I. (2020). Integrating the carrying capacity methodology into tourism strategic plans: A sustainable approach to tourism. International Journal of Sustainable Development and Planning 15(3), 393-401. DOI: 10.18280/ijsdp.150317
  46. Rasoolimanesh S.M., Seyfi S., Hall C.M., Hatamifar P. (2021). Understanding memorable tourism experiences and behavioural intentions of heritage tourists. Journal of Destination Marketing & Management 21, 100621. DOI: 10.1016/j.jdmm.2021.100621
  47. Chaulagain S., Wiitala J., Fu X. (2019). The impact of country image and destination image on US tourists’ travel intention. Journal of Destination Marketing & Management 12, 1-11. DOI: 10.1016/j.jdmm.2019.01.005
  48. Moon H., Han H. (2019). Tourist experience quality and loyalty to an island destination: the moderating impact of destination image. Journal of Travel & Tourism Marketing 36(1), 43-59. DOI: 10.1080/10548408.2018.1494083
  49. Jeong Y., Kim S. (2020). A study of event quality, destination image, perceived value, tourist satisfaction, and destination loyalty among sport tourists. Asia Pacific Journal of Marketing and Logistics 32(4), 940-960. DOI: 10.1108/APJML-02-2019-0101
  50. Berhanu K., Raj S. (2024). The role of social media marketing in Ethiopian tourism and hospitality organizations: Applying the unified theory of acceptance and use of technology model. Cogent Social Sciences 10(1), 2318866. DOI: 10.1080/23311886.2024.2318866
  51. Basri W. (2020). Examining the impact of artificial intelligence (AI)-assisted social media marketing on the performance of small and medium enterprises: Toward effective business management in the Saudi Arabian context. International Journal of Computational Intelligence Systems 13(1), 142-152. DOI: 10.2991/ijcis.d.200127.002
  52. Katsikari C., Hatzithomas L., Fotiadis T., Folinas D. (2020). Push and pull travel motivation: Segmentation of the Greek market for social media marketing in tourism. Sustainability 12(11), 4770. DOI: 10.3390/su12114770
  53. Luo L., Kim W. (2024). How virtual influencers’ identities are shaped on Chinese social media: A case study of Ling. Global Media and China 9(3), 325-343. DOI: 10.1177/20594364231188353
  54. Drossos D., Coursaris C., Kagiouli E. (2024). Social media marketing content strategy: A comprehensive framework and empirically supported guidelines for brand posts on Facebook pages. Journal of Consumer Behaviour 23(3), 1175-1192. DOI: 10.1002/cb.2269
  55. Aji P.M., Nadhila V., Sanny L. (2020). Effect of social media marketing on instagram towards purchase intention: Evidence from Indonesia’s ready-to-drink tea industry. International Journal of Data and Network Science 4(2), 91-104. DOI: 10.5267/j.ijdns.2020.3.002
  56. Wang J., Xie C., Huang Q., Morrison A.M. (2020). Smart tourism destination experiences: The mediating impact of arousal levels. Tourism Management Perspectives 35, 100707. DOI: 10.1016/j.tmp.2020.100707
  57. Zheng W., Liao Z., Lin Z. (2020). Navigating through the complex transport system: A heuristic approach for city tourism recommendation. Tourism Management 81, 104162. DOI: 10.1016/j.tourman.2020.104162
  58. Ma H., Chiu Y.H., Tian X., Zhang J., Guo Q. (2020). Safety or travel: Which is more important? The impact of disaster events on Tourism. Sustainability 12(7), 3038. DOI: 10.3390/su12073038
  59. Kuhzady S., Çakici C., Olya H., Mohajer B., Han H. (2019). Couchsurfing involvement in non-profit peer-to-peer accommodations and its impact on destination image, familiarity, and behavioral intentions. Journal of Hospitality and Tourism Management 44, 131-142. DOI: 10.1016/j.jhtm.2020.05.002
  60. Szromek A.R., Kruczek Z., Walas B. (2020). The attitude of tourist destination residents towards the effects of overtourism - Kraków case study. Sustainability 12(1), 1-17. DOI: 10.3390/SU12010228
  61. Al-Badi A., Tarhini A., Al-Sawaei S. (2017). Utilizing Social Media to Encourage Domestic Tourism in Oman. International Journal of Business and Management 12(4), 84-94. DOI: 10.5539/ijbm.v12n4p84
  62. Pramudhita N.D.E. (2021). The role of social media marketing activities to improve e-wom and visit intention to indonesia tourism destinations through brand equity. Jurnal Sekretaris & Administrasi Bisnis 5(1), 17-28. DOI: 10.31104/jsab.v5i1.181
  63. Bhati A., Pearce P. (2017). Tourist attractions in Bangkok and Singapore; linking vandalism and setting characteristics. Tourism Management 63, 15-30. DOI: 10.1016/j.tourman.2017.05.014
  64. Jensen Ø., Li Y., Uysal M. (2017). Visitors’ satisfaction at managed tourist attractions in Northern Norway: Do on-site factors matter? Tourism Management 63, 277-286. DOI: 10.1016/j.tourman.2017.06.025
  65. Asseburg J., Hattke J., Hensel D., Homberg F., Vogel R. (2020). The tacit dimension of public sector attraction in multi-incentive settings. Journal of Public Administration Research and Theory 30(1), 41-59. DOI: 10.1093/jopart/muz004
  66. Guo X., Wang Y., Tao J., Guan H. (2023). Identifying unique attributes of tourist attractions: an analysis of online reviews. Current Issues in Tourism 27(2), 1-19. DOI: 10.1080/13683500.2023.2165904
DOI: https://doi.org/10.2478/pjst-2025-0006 | Journal eISSN: 2082-8799 | Journal ISSN: 1899-1998
Language: English
Page range: 31 - 38
Submitted on: Dec 10, 2024
Accepted on: Apr 7, 2025
Published on: Apr 27, 2025
Published by: University of Physical Education in Warsaw
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2025 Reni Yuliviona, Norhayati Zakuan, Purbo Jadmiko, Elfitra Azliyanti, Dahliana Kamener, Linda Wati, published by University of Physical Education in Warsaw
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.