Skip to main content
Have a personal or library account? Click to login
Beyond Queueing Theory: Integrating Poisson Processes and Prospect Theory to Model Passenger Satisfaction in Baggage Reclaim Cover

Beyond Queueing Theory: Integrating Poisson Processes and Prospect Theory to Model Passenger Satisfaction in Baggage Reclaim

Proceedings of the International Conference on Business Excellence
Volume 20 (2026): Issue 1 (July 2026)
By: ,  ,   and    
Open Access
|Jul 2026
Preview
DOI: https://doi.org/10.2478/picbe-2026-0404 | Journal eISSN: 2558-9652
Journal RSS Feed
Language: English
Page range: 5484 - 5495
Published on: Jul 23, 2026
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
Passenger Satisfaction,
Prospect Theory,
Poisson Processes,
Baggage Reclaim,
Customer Loyalty,
Airport Operations
Related subjects:
Business and economics,
Political economics,
Political economics, other,
Business management,
Business management, other,
Industrial chemistry,
Energy harvesting and conversion

© 2026 Andreea PALAȘCĂ, Ion Nicolae STĂNCEL, Augustin SEMENESCU, Ionuț Cosmin CHIVA, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Volume 20 (2026): Issue 1 (July 2026)
Previous article
Next article