
Revisiting for You, or for Them? Examining How Social Validation Shapes Destination Image, Satisfaction and Loyalty Intentions in Wellness and Spa Tourism
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DOI: https://doi.org/10.2478/picbe-2026-0192 | Journal eISSN: 2558-9652
Language: English
Page range: 2517 - 2527
Published on: Jul 21, 2026
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
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© 2026 Marius-Lucian BREABĂN, Carmen Rozalia GEORGESCU, Remus Ion HORNOIU, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution 4.0 License.