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AI- Enhanced Kano Model for Data-driven Customer Analytics Cover

AI- Enhanced Kano Model for Data-driven Customer Analytics

Proceedings of the International Conference on Business Excellence
Volume 19 (2025): Issue 1 (July 2025)
By: Sabina Alina Potra,  Alexandru-Vlad Tărăbîc,  Lavinia Bogdanovici and  Denisa Sima  
Open Access
|Jul 2025

Authors

Sabina Alina Potra

Management Department, Politehnica University Timișoara, Romania

Alexandru-Vlad Tărăbîc

Politehnica University Timișoara, Romania

Lavinia Bogdanovici

Politehnica University Timișoara, Romania

Denisa Sima

denisa.sima@student.upt.ro

Politehnica University Timișoara, Romania
DOI: https://doi.org/10.2478/picbe-2025-0084 | Journal eISSN: 2558-9652
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Language: English
Page range: 1062 - 1071
Published on: Jul 24, 2025
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
Kano model,
Artificial Intelligence,
adaptive feedback,
customer requirements,
customer predictive models,
Machine Learning
Related subjects:
Business and economics,
Political economics,
Political economics, other,
Business management,
Business management, other,
Industrial chemistry,
Energy harvesting and conversion

© 2025 Sabina Alina Potra, Alexandru-Vlad Tărăbîc, Lavinia Bogdanovici, Denisa Sima, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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