Have a personal or library account? Click to login
Impact of Social Network Usage on Employees’ Work Performance in Public Organizations: Evidence from Vietnam Cover

Impact of Social Network Usage on Employees’ Work Performance in Public Organizations: Evidence from Vietnam

Open Access
|Jul 2023

References

  1. Adnan, S. N. S. M., &amp; Valliappan, R. (2019). Communicating shared vision and leadership styles towards enhancing performance. <em>International Journal of Productivity and Performance Management</em>, <em>68</em>(6), 1042-1056.
  2. Ali-Hassan, H., Nevo, D. and Wade, M. (2015). Linking dimensions of social media use to job performance: the role of social capital. <em>The Journal of Strategic Information Systems</em>, <em>24</em> (2), 65-89.
  3. Bentzen, J., &amp; Tung, L. T. (2021). Regional income convergence in an emerging Asian economy: empirical evidence from Vietnam. <em>Post-Communist Economies</em>, <em>33</em>(1), 64-78.
  4. Busu, M., &amp; Gyorgy, A. (2021). The mediating role of the ability to adapt to teleworking to increase the organizational performance. <em>Amfiteatru Economic Journal</em>, <em>23</em>(58), 654-654.
  5. Cao, X., Guo, X., Vogel, D., &amp; Zhang, X. (2016). Exploring the influence of social media on employee work performance. <em>Internet Research</em>, <em>26</em>(2), 529-545.
  6. Chen, X., &amp; Wei, S. (2020). The impact of social media use for communication and social exchange relationship on employee performance. <em>Journal of knowledge management</em>, <em>24</em>(6), 1289-1314.
  7. Chiu, C. M., Hsu, M. H., &amp; Wang, E. T. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. <em>Decision support systems</em>, <em>42</em>(3), 1872-1888.
  8. Datareportal (2022). <em>Digital 2022: VietNam</em>. Retrieved December 15, 2022, from. <ext-link ext-link-type="uri" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="https://datareportal.com/reports/digital-2022-vietnam">https://datareportal.com/reports/digital-2022-vietnam</ext-link>
  9. Dennis, A. R., Fuller, R. M., &amp; Valacich, J. S. (2008). Media, tasks, and communication processes: A theory of media synchronicity. <em>MIS Quarterly</em>, <em>32</em>(3), 575-600.
  10. Dhanaraj, C., Lyles, M. A., Steensma, H. K., &amp; Tihanyi, L. (2004). Managing tacit and explicit knowledge transfer in IJVs: the role of relational embeddedness and the impact on performance. <em>Journal of International Business Studies</em>, <em>35</em>(5), 428-442.
  11. Eid, M. I., &amp; Al-Jabri, I. M. (2016). Social networking, knowledge sharing, and student learning: The case of university students. <em>Computers &amp; Education</em>, <em>99</em>, 14-27.
  12. Fusi, F., &amp; Feeney, M. K. (2018). Social media in the workplace: information exchange, productivity, or waste?. <em>The American Review of Public Administration</em>, <em>48</em>(5), 395-412.
  13. Ganguly, A., Talukdar, A., &amp; Chatterjee, D. (2019). Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining innovation capability of an organization. <em>Journal of Knowledge Management</em>, <em>23</em>(6), 1105-1135
  14. Ghorbanzadeh, D., Khoruzhy, V. I., Safonova, I. V., &amp; Morozov, I. V. (2021). Relationships between social media usage, social capital and job performance: the case of hotel employees in Iran. <em>Information Development</em>, <ext-link ext-link-type="uri" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="<a href="https://doi.org/10.1177/02666669211030553" target="_blank" rel="noopener noreferrer" class="text-signal-blue hover:underline">https://doi.org/10.1177/02666669211030553</a>">https://doi.org/10.1177/02666669211030553</ext-link>
  15. Gregory, R. (2016). Combating corruption in Vietnam: a commentary. <em>Asian Education and Development Studies</em>, <em>5</em>(2), 227–243.
  16. Hackman, J. R., &amp; Hackman, R. J. (2002). <em>Leading teams: Setting the stage for great performances</em>. Harvard Business Press.
  17. Hair, J. F., Risher, J. J., Sarstedt, M., &amp; Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. <em>European Business review</em>, <em>31</em>(1), 2-24.
  18. Houston, J. F., Lee, J., &amp; Suntheim, F. (2018). Social networks in the global banking sector. <em>Journal of Accounting and Economics</em>, <em>65</em>(2-3), 237-269.
  19. Huang, L. V., &amp; Liu, P. L. (2017). Ties that work: Investigating the relationships among coworker connections, work-related Facebook utility, online social capital, and employee outcomes. <em>Computers in Human Behavior</em>, <em>72</em>, 512-524.
  20. Jafar, R. M. S., Geng, S., Ahmad, W., Niu, B., &amp; Chan, F. T. (2019). Social media usage and employee’s job performance: The moderating role of social media rules. <em>Industrial Management &amp; Data Systems</em>, <em>119</em>(9), 1908-1925.
  21. Judge, T. A., &amp; Zapata, C. P. (2015). The person–situation debate revisited: Effect of situation strength and trait activation on the validity of the Big Five personality traits in predicting job performance. <em>Academy of Management Journal</em>, <em>58</em>(4), 1149-1179.
  22. Kuvaas, B. (2006). Work performance, affective commitment, and work motivation: The roles of pay administration and pay level. Journal of Organizational Behavior: <em>The International Journal of Industrial, Occupational and Organizational Psychology and Behavior</em>, <em>27</em>(3), 365-385.
  23. Langfred, C. W. (2004). Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. <em>Academy of Management journal</em>, <em>47</em>(3), 385-399.
  24. Leon, R. D., Rodríguez-Rodríguez, R., Gómez-Gasquet, P., &amp; Mula, J. (2017). Social network analysis: A tool for evaluating and predicting future knowledge flows from an insurance organization. <em>Technological Forecasting and Social Change</em>, <em>114</em>, 103-118.
  25. Levin, D. Z., &amp; Cross, R. (2004). The strength of weak ties you can trust: The mediating role of trust in effective knowledge transfer. <em>Management Science</em>, <em>50</em>(11), 1477-1490.
  26. Lin, N. (2001). <em>Social capital: A theory of social structure and action</em>. Cambridge University Press. Liu, Y., &amp; Bakici, T. (2019). Enterprise social media usage: The motives and the moderating role of public social media experience. <em>Computers in Human Behavior</em>, <em>101</em>, 163-172.
  27. Mansi, G., &amp; Levy, Y. (2013). Do instant messaging interruptions help or hinder knowledge workers’ task performance?. <em>International Journal of Information Management</em>, <em>33</em>(3), 591-596.
  28. Marbun, D. S., Juliandi, A., &amp; Effendi, S. (2020). The Effect of Social Media Culture and Knowledge Transfer on Performance. <em>Budapest International Research and Critics Institute-Journal (BIRCI-Journal)</em>, <em>3</em>(3), 2513-2520.
  29. Mehta, A. M., Bruns, A., &amp; Newton, J. (2017). Trust, but verify: social media models for disaster management. <em>Disasters</em>, <em>41</em>(3), 549-565.
  30. Min, M., Zhu, Y., &amp; Bambacas, M. (2020). The mediating effect of trust on the relationship between high‐performance work systems and employee outcomes among Chinese indigenous firms. <em>Asia Pacific Journal of Human Resources</em>, <em>58</em>(3), 399-426.
  31. Moqbel, M., Nevo, S., &amp; Kock, N. (2013). Organizational members’ use of social networking sites and job performance: An exploratory study. <em>Information Technology &amp; People</em>, <em>26</em>(3), 240-264.
  32. Ng, E., &amp; Detenberg, B. (2005). The Impact of Synchronicity and Civility in Online Political Discussions on Perceptions and Intentions to Participate. <em>Journal of Computer-Mediated Communication</em>, <em>10</em>(3), JCMC1033.
  33. Nisar, T. M., &amp; Prabhakar, G. (2018). Trains and Twitter: Firm generated content, consumer relationship management and message framing. <em>Transportation Research Part A: Policy and Practice</em>, <em>113</em>, 318-334.
  34. Putnam, R. D. (2015). <em>Bowling alone: America’s declining social capital. In The city reader</em> (pp. 188-196). Routledge.
  35. Ryoo, S. Y., &amp; Koo, C. M. (2010). The moderating effect of media synchronicity in the communication media use and knowledge creation. <em>Asia Pacific journal of Information systems</em>, <em>20</em>(2), 103-124.
  36. Song, Q., Wang, Y., Chen, Y., Benitez, J., &amp; Hu, J. (2019). Impact of the usage of social media in the workplace on team and employee performance. <em>Information &amp; Management</em>, <em>56</em>(8), pp. 103160.
  37. Tijunaitis, K., Jeske, D., &amp; Shultz, K. S. (2019). Virtuality at work and social media use among dispersed workers: Promoting network ties, shared vision and trust. <em>Employee Relations: The International Journal</em>, <em>41</em>(3), 358-373
  38. Tsai, W., &amp; Ghoshal, S. (1998). Social capital and value creation: The role of intrafirm networks. <em>Academy of Management Journal</em>, <em>41</em>(4), 464-476.
  39. Tung, L. T. (2020). Factors affecting labour productivity of employee in an Asian emerging market: evidence in Vietnamese retail sector. <em>International Journal of Business and Globalisation. 24</em>(4), 513-528.
  40. Wellman, B., &amp; Gulia, M. (2018). <em>The network basis of social support: A network is more than the sum of its ties</em>. In Networks in the global village (pp. 83-118). Routledge.
  41. Wilcox, H., Bhattacharya, M., &amp; Islam, R. (2014). <em>Social engineering through social media: an investigation on enterprise security</em>. In International Conference on Applications and Techniques in Information Security (pp. 243-255). Springer, Berlin, Heidelberg.
  42. Yang, X., Ye, H. J., &amp; Wang, X. (2021). Social media use and work efficiency: Insights from the theory of communication visibility. <em>Information &amp; Management</em>, <em>58</em>(4), 103462.
  43. Zhao, J., Qi, Z., &amp; De Pablos, P. O. (2014). Enhancing enterprise training performance: Perspectives from knowledge transfer and integration. <em>Computers in Human Behavior</em>, <em>30</em>, 567-573.
Language: English
Page range: 1691 - 1701
Published on: Jul 14, 2023
Published by: The Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 times per year

© 2023 Le Thanh Tung, Dinh Van Hoang, published by The Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution 4.0 License.