The importance of implementing the quality management system and using quality strategies to improve the quality of medical services and increase customer satisfaction
By: Anca Madar and Nicoleta Andreea Neacşu
DOI: https://doi.org/10.2478/picbe-2021-0107 | Journal eISSN: 2558-9652
Language: English
Page range: 1150 - 1161
Published on: Dec 31, 2021
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
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© 2021 Anca Madar, Nicoleta Andreea Neacşu, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution 4.0 License.