Have a personal or library account? Click to login
The impact of the logistics management in customer satisfaction Cover

The impact of the logistics management in customer satisfaction

Proceedings of the International Conference on Business Excellence
Volume 12 (2018): Issue 1 (May 2018)
By: Amine Ghoumrassi and  Gabriela Tigu  
Open Access
|Jun 2018

Authors

Amine Ghoumrassi

ghoumrassi.amine@hotmail.fr

The Bucharest University of Economics Studies,, Bucharest, Romania

Gabriela Tigu

gabriela.tigu@ase.ro

The Bucharest University of Economics Studies,, Bucharest, Romania
DOI: https://doi.org/10.2478/picbe-2018-0036 | Journal eISSN: 2558-9652
Journal RSS Feed
Language: English
Page range: 407 - 415
Published on: Jun 15, 2018
Published by: Bucharest University of Economic Studies
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Keywords:
logistics activities,
customer satisfaction,
small and mid-sized companies,
logistics management,
customer service
Related subjects:
Business and economics,
Political economics,
Political economics, other,
Business management,
Business management, other,
Industrial chemistry,
Energy harvesting and conversion

© 2018 Amine Ghoumrassi, Gabriela Tigu, published by Bucharest University of Economic Studies
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

Previous articleVolume 12 (2018): Issue 1 (May 2018)Next article