
Fig. 1
Relationship between poor quality with rework and maintenance.
Tab. 1
Summary of previous studies on determinants of poor quality

Fig. 2
Determinants of poor quality in building projects.
Tab. 2
Cross-tabulation between current position and academic background
| Current position | Academic background | |||||
|---|---|---|---|---|---|---|
| PMR | SPM/STPM | Diploma | Bachelor degree | Master | Total | |
| Site engineer | 0 | 0 | 2 | 14 | 1 | 17 |
| Site supervisor | 0 | 4 | 12 | 9 | 0 | 25 |
| Safe and health officer | 0 | 0 | 3 | 2 | 0 | 5 |
| Site quantity surveyor | 0 | 0 | 2 | 15 | 0 | 17 |
| Quality officer | 0 | 1 | 1 | 3 | 1 | 6 |
| CM | 0 | 0 | 1 | 2 | 1 | 4 |
| Site worker/labourer | 8 | 21 | 2 | 1 | 0 | 32 |
| Total | 8 | 26 | 23 | 46 | 3 | 106 |
[i] CM, construction manager; PMR, Penilaian Menengah Rendah (Lower Secondary Assessment).
Tab. 3
Cross-tabulation between the type of organisation and number of projects completed in 5 years
| Type of organisation | Number of project completed | |||
|---|---|---|---|---|
| 0–5 | 6–10 | 11–15 | Total | |
| Main contractor | 49 | 19 | 5 | 73 |
| Subcontractor | 17 | 15 | 1 | 33 |
| Total | 66 | 34 | 6 | 106 |

Fig. 3
Boxplot for type of organisation against the percentage of poor-quality project.

Fig. 4
Percentage of projects with poor quality.
Tab. 4
Correlations Spearman's rho
| Percentage of defects in the project | ||
|---|---|---|
| Number of projects completed | Correlation coefficient | 0.329* |
| Sig. (2-tailed) | 0.001 | |
| N | 106 |
Tab. 5
Reliability statistics
| Cronbach's alpha | Part 1 | Value N of items | 0.686 10a |
|---|---|---|---|
| Part 2 | Value N of items | 0.706 10b | |
| Total N of items | 20 | ||
| Correlation between forms | 0.618 | ||
| Spearman-Brown coefficient | Equal length | 0.764 | |
| Unequal length | 0.764 | ||
| Guttman split-half coefficient | 0.764 | ||
a The items are: Incompetency of labour, Operative high workload, Poor site supervision, Poor competency of site supervisor, Poor coordination of subcontractors’ works, Construction method, Poor quality procedure, Design complexity, Incomplete drawings and specifications, Poor/incomplete shop drawings.
Tab. 6
Results of a sample t-test for the determinants of poor quality
| Determinant | Test value = 3.5 | Std. deviation | Std. error mean | |||||
|---|---|---|---|---|---|---|---|---|
| t | df | Sig. (2-tailed) | Mean difference | 95% Confidence interval of the difference | ||||
| Lower | Upper | |||||||
| Incompetency of labour | 1.085 | 105 | 0.281 | 0.075 | −0.063 | 0.214 | 14.329 | 1.392 |
| Operative high workload | 0.530 | 105 | 0.597 | 0.038 | −0.103 | 0.179 | 14.651 | 1.423 |
| Low welfare for workers | −0.845 | 105 | 0.400 | −0.066 | −0.221 | 0.089 | 16.099 | 1.564 |
| Poor site supervision | 5.789 | 105 | 0.000 | 0.434 | 0.285 | 0.583 | 15.435 | 1.499 |
| Poor competency of site supervisor | −0.448 | 105 | 0.655 | −0.028 | −0.154 | 0.097 | 13.008 | 1.263 |
| Poor coordination of subcontractors’ works | −0.621 | 105 | 0.536 | −0.047 | −0.198 | 0.104 | 15.647 | 1.520 |
| Construction method | 2.215 | 105 | 0.029 | 0.170 | 0.018 | 0.322 | 15.789 | 1.534 |
| Poor quality procedure | 4.301 | 105 | 0.000 | 0.302 | 0.163 | 0.441 | 14.454 | 1.404 |
| Design complexity | 3.305 | 105 | 0.001 | 0.264 | 0.106 | 0.423 | 16.458 | 1.599 |
| Incomplete drawings and specifications | −1.944 | 105 | 0.055 | −0.160 | −0.324 | 0.003 | 16.990 | 1.650 |
| Low quality of materials | 9.488 | 105 | 0.000 | 0.642 | 0.508 | 0.776 | 13.922 | 1.352 |
| Improper material storage | −9.736 | 105 | 0.000 | −0.821 | −0.988 | −0.654 | 17.358 | 1.686 |
| Usage of wrong equipment and plants | −2.324 | 105 | 0.022 | −0.170 | −0.315 | −0.025 | 15.048 | 1.462 |
| Rework/changes | 0.966 | 105 | 0.336 | 0.066 | −0.070 | 0.202 | 14.080 | 1.368 |
| Poor communication on site | −1.944 | 105 | 0.055 | −0.160 | −0.324 | 0.003 | 16.990 | 1.650 |
| Variation | −2.595 | 105 | 0.011 | −0.179 | −0.316 | −0.042 | 14.222 | 1.381 |
| Project duration | −6.627 | 105 | 0.000 | −0.491 | −0.637 | −0.344 | 15.243 | 1.481 |
| Weather condition | 0.000 | 105 | 1.000 | 0.000 | −0.139 | 0.139 | 14.409 | 1.400 |
| Wrong information on nature of sites | −0.361 | 105 | 0.719 | −0.028 | −0.184 | 0.127 | 16.144 | 1.568 |
| Poor information on government policy | −10.269 | 105 | 0.000 | −0.755 | −0.900 | −0.609 | 15.134 | 1.470 |
Tab. 7
Descriptive statistics of the determinants of poor quality
| Determinant | Least agree | Less agree | Agree | Strongly agree | Extremely agree |
|---|---|---|---|---|---|
| Incompetency of labour | 0 | 6 | 41 | 51 | 8 |
| Operative high workload | 0 | 7 | 43 | 48 | 8 |
| Low welfare for workers | 1 | 9 | 48 | 39 | 9 |
| Poor site supervision | 0 | 2 | 29 | 49 | 26 |
| Poor competency of site supervisor | 0 | 3 | 56 | 41 | 6 |
| Poor coordination of subcontractors’ works | 0 | 9 | 50 | 37 | 10 |
| Construction method | 0 | 7 | 35 | 50 | 14 |
| Poor quality procedure | 0 | 5 | 25 | 62 | 14 |
| Design complexity | 0 | 6 | 33 | 47 | 20 |
| Incomplete drawings and specifications | 0 | 16 | 48 | 32 | 10 |
| Low quality of materials | 0 | 2 | 13 | 59 | 32 |
| Improper material storage | 2 | 52 | 34 | 14 | 4 |
| Usage of wrong equipment and plants | 3 | 39 | 41 | 16 | 7 |
| Rework/changes | 0 | 6 | 41 | 52 | 7 |
| Poor communication on site | 0 | 16 | 48 | 32 | 10 |
| Variation | 0 | 11 | 54 | 37 | 4 |
| Project duration | 1 | 26 | 51 | 27 | 1 |
| Poor weather condition | 0 | 7 | 46 | 46 | 7 |
| Wrong information on nature of sites | 0 | 14 | 35 | 50 | 7 |
| Poor information on government policy | 2 | 40 | 48 | 15 | 1 |

Fig. 5
Priority of determinants of poor quality in building projects.