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An Empirical Investigation of the Mediating Role of Customer Attachment in South African Private Hospitals Cover

An Empirical Investigation of the Mediating Role of Customer Attachment in South African Private Hospitals

Organizacija
Volume 53 (2020): Issue 4 (December 2020)
By: Hester Spies and  Nedia Mackay  
Open Access
|Dec 2020

Authors

Hester Spies

hester.spies@nwu.ac.za

North-West University, WorkWell: Research Unit for Economic and Management Sciences, Potchefstroom, South Africa

Nedia Mackay

12194778@nwu.ac.za

North-West University, WorkWell: Research Unit for Economic and Management Sciences, Potchefstroom, South Africa
DOI: https://doi.org/10.2478/orga-2020-0022 | Journal eISSN: 1581-1832 | Journal ISSN: 1318-5454
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Language: English
Page range: 332 - 345
Submitted on: Feb 7, 2020
|
Accepted on: Oct 26, 2020
|
Published on: Dec 8, 2020
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
Attachment,
Fear of relationship loss,
Loyalty,
Private hospitals,
Relationship value
Related subjects:
Business and economics,
Business management,
Management, organization, corporate governance

© 2020 Hester Spies, Nedia Mackay, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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