Have a personal or library account? Click to login
Linking Organizational Commitment and Organizational Trust in Health Care Organizations Cover

Linking Organizational Commitment and Organizational Trust in Health Care Organizations

By: Bulent Akkaya  
Open Access
|Dec 2020

References

  1. Akgerman, A., & Sönmez, B. (2020). The relationship between trust in first-line nurse managers and organizational commitment. International Nursing Review. 67(2):183-190, https://doi.org/10.1111/inr.1257610.1111/inr.12576
  2. Almaaitah, M., Alsafadi, Y., Altahat, S., & Yousfi, A. (2020). The effect of talent management on organizational performance improvement: The mediating role of organizational commitment. Management Science Letters, 10(12), 2937-2944. http://dx.doi.org/10.5267/j.msl.2020.4.01210.5267/j.msl.2020.4.012
  3. Aryee, S., Budhwar, P. S., & Chen, Z. X. (2002). Trust as a mediator of the relationship between organizational justice and work outcomes: Test of a social exchange model. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(3), 267-285. https://doi.org/10.1002/job.13810.1002/job.138
  4. Baird, K. M., Tung, A., & Yu, Y. (2019). Employee organizational commitment and hospital performance. Health Care Management Review, 44(3), 206-215. http://doi.org/10.1097/HMR.000000000000018110.1097/HMR.0000000000000181
  5. Bastug, G., Pala, A., Kumartasli, M., Günel, İ., & Duyan, M. (2016). Investigation of the Relationship between Organizational Trust and Organizational Commitment. Universal Journal of Educational Research, 4(6), 1418-1425. http://doi.org/10.13189/ujer.2016.04061910.13189/ujer.2016.040619
  6. Bijlsma, K. & Koopman, P. (2003), Introduction: trust within organisations, Personnel Review, 32 (5,). 543-555. https://doi.org/10.1108/0048348031048832410.1108/00483480310488324
  7. Bobbio, A., Bellan, M., & Manganelli, A. M. (2012). Empowering leadership, perceived organizational support, trust, and job burnout for nurses: A study in an Italian general hospital. Health Care Management Review, 37(1), 77-87. http://doi.org/10.1097/HMR.0b013e31822242b210.1097/HMR.0b013e31822242b2
  8. Canning, E. A., Murphy, M. C., Emerson, K. T., Chatman, J. A., Dweck, C. S., & Kray, L. J. (2020). Cultures of genius at work: Organizational mindsets predict cultural norms, trust, and commitment. Personality and Social Psychology Bulletin, 46(4), 626-642. https://doi.org/10.1177/014616721987247310.1177/0146167219872473
  9. Cecez-Kecmanovic, D., Janson, M., & Zupancic, J. (2010). Transition to market economy through information systems and organizational learning: a case of Sava company. Journal of Information Technology Case and Application Research, 12(4), 61-83. https://doi.org/10.1080/15228053.2010.1085619610.1080/15228053.2010.10856196
  10. Chen, S. Y., Wu, W. C., Chang, C. S., Lin, C. T., Kung, J. Y., Weng, H. C. & Lee, S. I. (2015). Organizational justice, trust, and identification and their effects on organizational commitment in hospital nursing staff. BMC Health Services Research, 15(1), 363. https://doi.org/10.1186/s12913-015-1016-810.1186/s12913-015-1016-8
  11. Chin, W. W. (1998). The partial least squares approach to structural equation modeling. Modern Methods for Business Research, 295(2), 295-336.
  12. Cho, Y. J., & Park, H. (2011). Exploring the relationships among trust, employee satisfaction, and organizational commitment. Public Management Review, 13(4), 551-573. https://doi.org/10.1080/14719037.2010.52503310.1080/14719037.2010.525033
  13. Comrey, A. L., & Lee, H. B. (1992). A first course in factor analysis (2nd ed.). Hillside, NJ: Erlbaum.
  14. Demircan, N., & Ceylan, A. (2003). Örgütsel güven kavramı: Nedenleri ve sonuçları [The concept of organizational trust: Causes and consequences]. Yönetim ve Ekonomi: Celal Bayar Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi, 10(2), 139-150.
  15. Dirks, K. T., & Ferrin, D. L. (2001). The role of trust in organizational settings. Organization Science, 12(4), 450-467. https://doi.org/10.1287/orsc.12.4.450.1064010.1287/orsc.12.4.450.10640
  16. Durukan, S., Akyürek, Ç., & Coşkun, E. (2010). The determination of organizational trust, empowerment and commitment levels of nurses working at Hacettepe University Adult Hospital. Suleyman Demirel University, The Journal of Faculty of Economics and Administrative Sciences, 15(3), 411-434.
  17. Filiz, M., & Bardakçı, S. (2020). Sağlık Çalışanlarının Örgütsel İklim Algıları Ve Örgütsel Güven Düzeyleri Arasındaki İlişkinin İncelenmesi: Artvin İli Örneği [Examining the Relationship between the Organizational Climate Perceptions and Organizational Trust Levels of Healthcare Employees: The Case of Artvin, city in Turkey]. Elektronik Sosyal Bilimler Dergisi, 19(73), 436-449. https://doi.org/10.1108/14601060810869848.10.1108/14601060810869848
  18. Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of Marketing Research, (3), 382-388. https://doi.org/10.1177/00222437810180031310.1177/002224378101800313
  19. George, D., & Mallery, M. (2003). Using SPSS for Windows step by step: a simple guide and reference.
  20. Hair, J.F., Ringle, C.M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: rigorous apps, better results and higher acceptance. Long Range Planning, 46(1/2), 1-12. Available from https://ssrn.com/abstract=223379510.1016/j.lrp.2013.01.001
  21. Jain, P., Duggal, T., & Ansari, A. H. (2019). Examining the mediating effect of trust and psychological well-being on transformational leadership and organizational commitment. Benchmarking: An International Journal. 26(5), 1517-1532. https://doi.org/10.1108/BIJ-07-2018-019110.1108/BIJ-07-2018-0191
  22. Ji, S., & Jan, I. U. (2020). Antecedents and Consequences of Frontline Employee’s Trust-in-Supervisor and Trust-in-Coworker. Sustainability, 12(2), 1-17. https://doi.org/10.3390/su1202071610.3390/su12020716
  23. Jiang, Z., Gollan, P. J., & Brooks, G. (2017). Relationships between organizational justice, organizational trust and organizational commitment: a cross-cultural study of China, South Korea and Australia. The International Journal of Human Resource Management, 28(7), 973-1004. https://doi.org/10.1080/09585192.2015.112845710.1080/09585192.2015.1128457
  24. Jordan, G., Miglič, G., Todorović, I., & Marič, M. (2017). Psychological empowerment, job satisfaction and organizational commitment among lecturers in higher education: comparison of six CEE countries. Organizacija, 50(1), 17-32. https://doi.org/10.1515/orga-2017-000410.1515/orga-2017-0004
  25. Kabadayi, M., & Türkay, O. (2020). Yönetsel Gücün Örgütsel Güvenperformans Ve Özdeşleşme Etkileşimi Kapsamındaki Rolü: Bodrum’daki Otel İşletmelerinde Bir Uygulama. [The Role of Managerial Power in Organizational Trust-Performance and Identification Interaction: An Application in Hotel Businesses in Bodrum]. Journal of Administrative Sciences/Yonetim Bilimleri Dergisi, 18(35), 111-139. https://doi.org/10.35408/comuybd.547147.10.35408/comuybd.547147
  26. Karem, M. A., Mahmood, Y. N., Jameel, A. S., & Ahmad, A. R. (2019). The Effect of Job Satisfaction and Organizational Commitment on Nurses’ Performance. Journal of Humanities and Social Sciences Reviews, 7(6), 2395-6518. https://doi.org/10.18510/hssr.2019.765810.18510/hssr.2019.7658
  27. Masud, H., & Daud, W. N. W. (2019). Human resource management practices and organizational commitment: Research methods, issues, and future directions. Review of Integrative Business and Economics Research, 8, 217-226. https://doi.org/10.6007/IJARBSS%2FV8-I11%2F5159
  28. Mayer, R. C., Davis, J. H., & Schoorman, D. E. (1995). An integrative model of organizational trust. Academy of Management, 20(3), 709-734. https://doi.org/10.5465/amr.1995.950808033510.5465/amr.1995.9508080335
  29. Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of commitment and trust. Public Relations Review, 45(1), 64-75. https://doi.org/10.1016/j.pubrev.2018.11.00210.1016/j.pubrev.2018.11.002
  30. Meyer, J. P. & Allen, & N. J. (1991), A Three-Component Conceptualization of Organizational Commitment, Human Resource Management Review, 1(1), 61-89. https://doi.org/10.1016/1053-4822(91)90011-Z10.1016/1053-4822(91)90011-Z
  31. Meyer, J. P., Allen, N. J., & Gellatly, I. R. (1990). Affective and continuance commitment to the organization: Evaluation of measures and analysis of concurrent and time-lagged relations. Journal of applied psychology, 75(6), 710-720. https://doi.org/10.1037/0021-9010.75.6.71010.1037/0021-9010.75.6.710
  32. Mirza, M., & Redzuan, M. R. (2012). The relationship between principal’s leadership styles and teacher’s organizational trust and commitment. Life Science Journal - Acta Zhengzhou University, Overseas Edition, 9(3), 1356-1362.
  33. Ng, T. W. (2015). The incremental validity of organizational commitment, organizational trust, and organizational identification. Journal of Vocational Behavior, 88, 154-163. https://doi.org/10.1016/j.jvb.2015.03.003.10.1016/j.jvb.2015.03.003
  34. Nguyen, T., Pham, T., Le, Q., & Bui, T. (2020). Impact of corporate social responsibility on organizational commitment through organizational trust and organizational identification. Management Science Letters, 10(14), 3453-3462. https://doi.org/10.5267/j.msl.2020.5.03210.5267/j.msl.2020.5.032
  35. Nyhan, R. C., & Marlowe Jr, H. A. (1997). Development and psychometric properties of the organizational trust inventory. Evaluation Review, 21(5), 614-635, https://doi.org/10.1177%2F0193841X9702100505.
  36. Ozturk, A., & Karatepe, O. M. (2019). Frontline hotel employees’ psychological capital, trust in organization, and their effects on nonattendance intentions, absenteeism, and creative performance. Journal of Hospitality Marketing & Management, 28(2), 217-239. https://doi.org/10.1080/19368623.2018.150925010.1080/19368623.2018.1509250
  37. Paliszkiewicz, J., Koohang, A., Gołuchowski, J., & Nord, J. H. (2014). Management trust, organizational trust, and organizational performance: advancing and measuring a theoretical model. Management and Production Engineering Review, 5(1), 32-41. http://doi.org/10.2478/mper-2014-000510.2478/mper-2014-0005
  38. Pranitasari, D. (2020). The Influence of Effective Leadership and Organizational Trust to Teacher’s Work Motivation and Organizational Commitment. Media Ekonomi dan Manajemen, 35(1), 75-91. http://dx.doi.org/10.24856/mem.v35i1.125710.24856/mem.v35i1.1257
  39. Sadq, Z. M., Ahmad, B. S., Saeed, V. S., Othman, B., & Mohammed, H. O. (2020). The relationship between intellectual capital and organizational trust and its impact on achieving the requirements of entrepreneur-ship strategy (The case of Korek Telecom Company, Iraq). International Journal of Advanced Science and Technology, 29(2), 2639-2653.
  40. Sarstedt, M., & Cheah, J. H. (2019). Partial least squares structural equation modeling using SmartPLS: a software review. Journal of Marketing Analytics, 7(3), 196-202. https://doi.org/10.1057/s41270-019-00058-310.1057/s41270-019-00058-3
  41. Schoorman, F. D., Mayer, R. C., & Davis, J. H. (2007). An integrative model of organizational trust: Past, present, and future. Academy of Management Review, 32(2), 344–354. https://doi.org/10.2307/2015930410.2307/20159304
  42. Seçer, İ. (2015). SPSS ve LİSREL İle Pratik Veri Analizi, [Practical Data Analysis with SPSS and LISREL], 2nd Edition) Ankara: Anı Yayıncılık.
  43. Sheik-Mohamed, L., Mohiadeen, A. K. M., & Anisa, H. (2012). Relationship among Organizational Commitment, Trust and Job Satisfaction: An Empirical Study in Banking Industry. Research Journal of Management Sciences, 1(2), 1-7.
  44. Stinglhamber, F. D. (2006). Perceived Support as a Mediator of the Relationship Between Justice and Trust A Multiple Foci Approach. Group & Organization Management, 442-468. https://doi.org/10.1177/105960110628678210.1177/1059601106286782
  45. Timuroğlu, K., & Çokgören, Ö. (2019). Örgütsel Güven Algısı Ve Örgütsel Vatandaşlık Davranışı İlişkisi [The Relationship between Organizational Trust Perception And Organizational Citizenship Behaviours]. Atatürk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 23(4), 1767-1783.
  46. Vandenberghe, C., & Tremblay, M. (2008). The role of pay satisfaction and organizational commitment in turnover intentions: A two-sample study. Journal of Business and Psychology, 22(3), 275-286. https://doi.org/10.1007/s10869-008-9063-310.1007/s10869-008-9063-3
  47. Yılmaz, K. (2008). The relationship between organizational trust and organizational commitment in Turkish primary schools. Journal of Applied Sciences, 8(12), 2293-2299. http://doi.org/10.3923/jas.2008.2293.229910.3923/jas.2008.2293.2299
  48. Vanhala, M., Heilmann, P., & Salminen, H. (2016). Organizational trust dimensions as antecedents of organizational commitment. Knowledge and Process Management, 23(1), 46-61. https://doi.org/10.1002/kpm.149710.1002/kpm.1497
  49. Wasti, S. A. (2000). Meyer ve Allen’in üç boyutlu örgütsel bağlılık ölçeğinin geçerlilik ve güvenilirlik analizi. [Validity and reliability analysis of the three-dimensional organizational commitment scale developed by Meyer and Allen]. 8. Ulusal Yönetim ve Organizasyon Kongresi Bildirileri, 401-410.
  50. Warnock-Smith, D., Cameron, D., & O’Connell, J. F. (2020). Organisational Trust: a case Application in the Air Transport Sector. Transport Policy, 88, 69-78 https://doi.org/10.1016/j.tranpol.2020.01.00410.1016/j.tranpol.2020.01.004
DOI: https://doi.org/10.2478/orga-2020-0020 | Journal eISSN: 1581-1832 | Journal ISSN: 1318-5454
Language: English
Page range: 306 - 318
Submitted on: May 5, 2020
|
Accepted on: Oct 15, 2020
|
Published on: Dec 8, 2020
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2020 Bulent Akkaya, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.