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Ritualisation of Crisis Communication: Crowd-enabled responses to the Stockholm terror attack on Twitter Cover

Ritualisation of Crisis Communication: Crowd-enabled responses to the Stockholm terror attack on Twitter

By: Minttu Tikka  
Open Access
|Feb 2019

Figures & Tables

Figure 1

Distribution of the themes in the #openstockholm feed (per cent)Comments: Only tweets from the acute phase are included. The number of coded themes is 2,095.
Distribution of the themes in the #openstockholm feed (per cent)Comments: Only tweets from the acute phase are included. The number of coded themes is 2,095.

Themes of the coding scheme

ThemeExplanation
1.ShelterOffering a safe place to stay and transportation
2.PrideExpressions of pride
3.Sharing info #Sharing information about #openstockholm
4.Request for helpAsking others for a safe place to go or transportation
5.#Tweeting only #openstockholm (exists alone but also used for the purposes of replying to another user, forwarding a message that offers shelter and sharing a message that spreads information about #openstockholm)
6.Shelter RTRetweeting an offer of shelter
7.SolidarityExpression of solidarity
8.InstructionSharing information that helps others to know what to do
9.CommentGeneral comment of the event
10.InformationInformation about the ongoing event
11.AngerExpression of hate and anger
12.Safety checkTelling others that the sender of the message is ok
13.WarningWarning people not to share their personal information online
14.Own actionTelling others what the sender of the message is currently doing
15.Spreading rumourSpreading false information
16.Refuting rumourRefuting false information
17.OtherIrrelevant message
18.Not availableTweet is not visible
DOI: https://doi.org/10.2478/nor-2019-0006 | Journal eISSN: 2001-5119 | Journal ISSN: 1403-1108
Language: English
Page range: 105 - 120
Published on: Feb 19, 2019
Published by: University of Gothenburg Nordicom
In partnership with: Paradigm Publishing Services
Publication frequency: 2 issues per year

© 2019 Minttu Tikka, published by University of Gothenburg Nordicom
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.