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The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation Cover

The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation

Naše gospodarstvo/Our economy
Volume 69 (2023): Issue 2 (June 2023)
By: Marjeta Ramovš and  Borut Milfelner  
Open Access
|Jun 2023

Authors

Marjeta Ramovš

marjeta.ramovs@lu-sb.si

Ljudska univerza Slovenska Bistrica, Slovenia

Borut Milfelner

borut.milfelner@um.si

University of Maribor, Faculty of Economics and Business, Maribor, Slovenia
DOI: https://doi.org/10.2478/ngoe-2023-0009 | Journal eISSN: 2385-8052 | Journal ISSN: 0547-3101
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Language: English
Page range: 29 - 40
Submitted on: Apr 1, 2022
|
Accepted on: May 1, 2023
|
Published on: Jun 30, 2023
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
Customer satisfaction,
Organizational reputation,
Service delivery,
Perceived service quality,
Educational service quality
Related subjects:
Business and economics,
Political economics,
Economic policy,
Business management,
Management, organization, corporate governance,
Mathematics and statistics for economists,
Statistics

© 2023 Marjeta Ramovš, Borut Milfelner, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.

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