Have a personal or library account? Click to login
Consumer Perceived Risk by Online Purchasing: The Experiences in Hungary Cover

Consumer Perceived Risk by Online Purchasing: The Experiences in Hungary

Open Access
|Oct 2020

References

  1. Almousa, M. (2014). The Influence of Risk Perception in Online Purchasing Behavior: Examination of an Early-Stage Online Market. International Review of Management and Business Research, 3(2), 779-787.
  2. American Psychological Association. Dictionary. Retrieved from: https://dictionary.apa.org/
  3. Arifin, W. N. (2015). The Graphical Assessment of Multivariate Normality Using SPSS. Education in Medicine Journal, 7(2). https://doi.org/10.5959/eimj.v7i2.36110.5959/eimj.v7i2.361
  4. Arshad, A., Zafar, M., Fatima, I., Khan, S.K. (2015). The Impact of Perceived Risk on Online Buying Behavior. International Journal of New Technology and Research, 1(8), 13-18.
  5. Bauer, R. A. (1960). Consumer Behavior as Risk Taking, Dynamic Marketing in a Changing World, Chicago, American Marketing Association, 389-398.
  6. Cox, D. F. (1967). Risk handling in consumer behavior - an intensive study of two cases. In D. F. Cox (Ed.), Risk-taking and information-handling in consumer behavior. Boston: Harvard University Press, 34-81.
  7. Crime Statistics 2018. (2019). Federal Ministry, Republic of Austria. Retrieved from: https://bundeskriminalamt.at/501/files/KrimStat_Fazit_ENGLISCH_V20190514.pdf
  8. Cunningham, S.M. (1967). The Major Dimensions of Perceived Risk. In D. F. Cox (Ed.), Risk-taking and Information Handling in Consumer Behavior, Boston Graduate School of Business Administration, Harvard University Press, 82-108.
  9. Cybercrime: new survey shows Europeans feel better informed but remain concerned (2020). European Commission. Retrieved from: https://ec.europa.eu/commission/presscorner/detail/en/IP_20_143
  10. Dai, B., Forsythe, S., Kwon, W., (2014). The Impact of Online Shopping Experience on Risk Perceptions and Online Purchase Intentions: Does Product Category Matter? Journal of Electronic Commerce Research, 15(1), 13-24.
  11. Dash, A. (2014). Perceived Risk and Consumer Behavior Towards Online Shopping: An Empirical Investigation. Journal of Management, 10, 79-85.
  12. Durmus, B., Ulusu, Y., Akgun, S. (2017). The Effect of Perceived Risk on Online Shopping through Trust and WOM. International Journal of Management and Applied Science, 3(9), 103-108.
  13. EUROSTAT (2020). Internet purchases by individuals: Last online purchase in the 12 months. Retrieved from: https://appsso.eurostat.ec.europa.eu/nui/submitViewTableAction.do
  14. Field, A., (2012). Discovering Statistics IBM SPSS Statistics. Sage Publications. London. ISBN 978-1-4462-4917-8.
  15. Gerber, Ch., Ward, S., Goedhals-Gerber, L. (2014). The Impact of Perceived Risk on On-Line Purchase Behaviour, Risk Governance & Control. Financial Markets & Institutions, 4(4), 99-106. https://doi.org/10.22495/rgcv4i4c1art410.22495/rgcv4i4c1art4
  16. Hofmeister-Tóth, Á. (2017). A fogyasztói magatartás alapjai. Akadémiai Kiadó. Budapest. ISBN: 9789630595322. https://doi.org/10.1556/978963059889710.1556/9789630598897
  17. Hsu, S.-H., Luan, P.M. (2017). The Perception Risk of Online Shopping Impacted on the Consumer’s Attitude and Purchase Intention in Hanoi, Vietnam. Journal of Business & Economic Policy, 4(4), 19-29.
  18. Iconaru, C., Perju, A., Macovei, O.I. (2012). The Influence of Perceived Risk on Conumers’ Intention to Buy Online: A Meta-Analysis of Empirical Results. Romanian Economic Business Review, 6, 162-174.
  19. Internet Organised Crime Threat Assessment (2019). Europol, European Ciber Crime Center. Retrieved from: https://www.europol.europa.eu/activities-services/main-reports/internet-organised-crime-threat-assessment-iocta-2019https://doi.org/10.1016/S1361-3723 (19)30114-9
  20. Jacoby, J., Kaplan, L.B. (1972). The Components of Perceived Risk. in SV - Proceedings of the Third Annual Conference of the Association for Consumer Research, eds. M. Venkatesan, Chicago, IL: Association for Consumer Research, 382-393.
  21. Kaiser, H.F. (1974). An index of factorial simplicity. Psychometrika, 39, 31-36. https://doi.org/10.1007/BF0229157510.1007/BF02291575
  22. Kim, H.S., Byramjee, F. (2014). Effects of Risks On Online Consumers’ Purchasing Behaviour: Are They Risk-Averse Or Risk-Taking? The Journal of Applied Business Research, 30(1), 161-171. https://doi.org/10.19030/jabr.v30i1.829110.19030/jabr.v30i1.8291
  23. Kiss, O.E., Faragó, K. (2013). Internetes vásárlás a kockázatészlelés vonatkozásában. Alkalmazott Pszichológia, 13(2), 35-56
  24. Kolos, K. (1997). A kockázat szerepe a fogyasztók vásárlási döntéseiben. Marketing & Menedzsment, 31(5), 67-73.
  25. Kotler, Ph., Keller, K.L. (2012). Marketing Management 2012. Akadémiai Kiadó. Budapest.
  26. Kotler, Ph., Keller, K.L. (2016). Marketing Management. 15th Global Edition. Pearson Education, Limited.
  27. Közel 5,4 milló online vásárló hazánkban (2019). eNet. Retrieved from: https://enet.hu/hirek/kozel-54-millio-online-vasarlo-hazankban/
  28. Ma, J., Lin, S., Chen X., Sun, H., Chen, Y., Wang, H. (2016). “A Blockchain-Based Application System for Product Anti-Counterfeiting,” in IEEE Access. Retrieved from: https://ieeexplore.ieee.org/abstract/document/8985337
  29. Masoud, E.Y. (2013). The Effect of Perceived Risk on Online Shopping in Jordan. European Journal of Business and Management, 5(6), 76-87.
  30. Mitchell, V.W. (1998). Consumer perceived risk: conceptualisations and models. European Journal of Marketing, 33(1/2), 163-195. https://doi.org/10.1108/0309056991024922910.1108/03090569910249229
  31. Nagy, K., Keller, V. (2017). 90 Másodperc avagy az online vásárlás a jövő?!, Kautz Emlékkonferencia 2017. Sport - Gazdaság – Turizmus.
  32. National strategic assessment of serious and organised crime. (2020). National Crime Agency. Retrieved from: https://www.national-crimeagency.gov.uk/who-we-are/publications/437-national-strategic-assessment-of-serious-and-organised-crime-2020/file
  33. Nawi, N. Ch., Mamun, A.A., Hamsani, N. H. B., Muhayiddin, M.N.b. (2019). Effect of Consumer Demographics and Risk Factors on Online Purchase Behaviour in Malaysia. Societies, 9-10, 2-11, https://doi.org/10.3390/soc901001010.3390/soc9010010
  34. Osborne, J. W. (2014). Best Practices in Exploratory Factor Analysis. Scotts Valley, CA: CreateSpace Independent Publishing. ISBN-13: 978-1500594343, ISBN-10:1500594342.
  35. Pelaez, A., Chen, Ch-W., Chen, Y.X. (2017). Effects of Perceived Risk on Intention to Purchase: A Meta-Analysis. Journal of Computer Information Systems, 1-12. https://doi.org/10.1080/08874417.2017.130051410.1080/08874417.2017.1300514
  36. Pheng, L.S., Zainudin, M.Q.H.B., Bajir, A.B., Awang, S.N.A.B. (2019). The Influence of Perceived Risks on Intention to Purchase Clothing Online. Selangor Business Review, 4(2), 1-7.
  37. Pi, S.M., Sangruang, J. (2011). The Perceived Risk of Online Shopping in Taiwan. Social Behaviour and Personality, 39(2), 275-286 https://doi.org/10.2224/sbp.2011.39.2.27510.2224/sbp.2011.39.2.275
  38. Roselius, T. (1971). Consumer Rankings of Risk Reduction Methods. Journal of Marketing, 35, 56-61. https://doi.org/10.1177/00222429710350011010.1177/002224297103500110
  39. Ross, I. (1975). Perceived Risk and Consumer Behavior: a Critical Review, in NA - Advances in Consumer Research, 2, eds. Mary Jane Schlinger, Ann Abor, MI: Association for Consumer Research, pp. 1-20.
  40. Sreya R., Raveendran, P. T. (2016). Dimensions of Perceived Risk in Online Shopping – A Factor Analysis Approach. BVIMSR’s Journal of Management Research, 8(1), 13-18
  41. Suresh A. M., Shashikala R. (2011). Identifying Factors of Consumer Perceived Risk towards Online Shopping in India. 2011 3rd International Conference on Information and Financial Engineering IPEDR, 12, 336-341.
  42. Szücs, R. (2018). Kockázat és biztonság az online piactereken: A vásárlók tudatossága és a fogyasztóvédelem összefüggései. Economica New, 9(2), 31-38.
  43. Tan. S. J. (1999). Strategies for Reducing Consumers’ Risk Aversion in Internet Shopping. Journal of Consumer Marketing, 16(2), 163-180. https://doi.org/10.1108/0736376991026051510.1108/07363769910260515
  44. Törőcsik, M. (2017). Fogyasztói magatartás - Insight, trendek, vásárlók. Akadémiai Kiadó. Budapest.
  45. United States Patent (2020). Retrieved from: https://patentimages.storage.googleapis.com/15/13/1a/bc2e052f523015/US10558979.pdfhttps://doi.org/10.1556/978963059737110.1556/9789630597371
  46. Veres, I. (2017). Hazai Online kereskedelem az észlelt kockázatok tükrében. Acta Periodica, 12. 139-152.
  47. Zhang, L., Tan, W., Xu, Y., Tan, G. (2012). Dimensions of Consumers’ Perceived Risk and Their Influences on Online Consumers’ Purchasing Behaviour. Communications in Information Science and Management Engineering, 2(7), 8-14.
  48. Zheng, L., Favier, M., Huang, P., Coat, F. (2012). Chinese Consumer Perceived Risk and Risk Relievers in E-shopping for Clothing. Journal of Electronic Commerce Research, 13(3), 255-274.
DOI: https://doi.org/10.2478/ngoe-2020-0014 | Journal eISSN: 2385-8052 | Journal ISSN: 0547-3101
Language: English
Page range: 14 - 21
Submitted on: May 1, 2020
Accepted on: Jul 1, 2020
Published on: Oct 6, 2020
Published by: University of Maribor
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2020 Zita Balogh, Katalin Mészáros, published by University of Maribor
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.