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E-Service Quality Assessment According to Hierarchical Service Quality Models Cover

E-Service Quality Assessment According to Hierarchical Service Quality Models

Management Systems in Production Engineering
Volume 30 (2022): Issue 4 (December 2022)
By: Manuela Ingaldi  
Open Access
|Oct 2022

Authors

Manuela Ingaldi

manuela.ingaldi@wz.pcz.pl

Czestochowa University of Technology
DOI: https://doi.org/10.2478/mspe-2022-0040 | Journal eISSN: 2450-5781 | Journal ISSN: 2299-0461
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Language: English
Page range: 311 - 318
Published on: Oct 29, 2022
Published by: STE Group sp. z.o.o.
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
e-commerce,
e-service quality,
service quality models,
IPA
Related subjects:
Business and economics,
Business management,
Management accounting, financial controlling, cost calculation, investment,
Engineering,
Mechanical engineering,
Production technology,
Tools and methods,
Process engineering and industrial engineering

© 2022 Manuela Ingaldi, published by STE Group sp. z.o.o.
This work is licensed under the Creative Commons Attribution 4.0 License.

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