Evaluation of Human Reliability in Selected Activities in the Railway Industry

The article focuses on evaluation of human reliability in the human - machine system in the railway industry. Based on a survey of a train dispatcher and of selected activities, we have identified risk factors affecting the dispatcher‘s work and the evaluated risk level of their influence on the reliability and safety of preformed activities. The research took place at the authors‘ work place between 2012-2013. A survey method was used. With its help, authors were able to identify selected work activities of train dispatcher’s risk factors that affect his/her work and the evaluated seriousness of its influence on the reliability and safety of performed activities. Amongst the most important finding fall expressions of unclear and complicated internal regulations and work processes, a feeling of being overworked, fear for one’s safety at small, insufficiently protected stations.