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The impact of quality of C2C online store on consumer satisfaction: an empirical study in Lithuania Cover

The impact of quality of C2C online store on consumer satisfaction: an empirical study in Lithuania

Management & Marketing
Volume 18 (2023): Issue 2 (June 2023)
By: Antanas Ūsas,  Edmundas Jasinskas and  Dalia Streimikiene  
Open Access
|Jun 2023

Authors

Antanas Ūsas

antanas.usas@lsu.lt

Lithuanian Sports University, Kaunas, Lithuania

Edmundas Jasinskas

edmundas.jasinskas@lsu.lt

Lithuanian Sports University, Vilnius University, Kaunas, Lithuania

Dalia Streimikiene

dalia@mail.lei.lt

Lithuanian Sports University, Kaunas, Lithuania
DOI: https://doi.org/10.2478/mmcks-2023-0007 | Journal eISSN: 2069-8887 | Journal ISSN: 1842-0206
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Language: English
Page range: 113 - 126
Published on: Jun 28, 2023
Published by: Society for Business Excellence
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year
Keywords:
services quality,
system quality,
content quality,
C2C
Related subjects:
Business and economics,
Business management,
Marketing, sales, customer relations,
Management, organization, corporate governance,
Business development, change management, cooperation,
Entrepreneurship

© 2023 Antanas Ūsas, Edmundas Jasinskas, Dalia Streimikiene, published by Society for Business Excellence
This work is licensed under the Creative Commons Attribution 4.0 License.

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