Evaluation of Transport Processes Quality with Servqual and TUL Methods
Authors
Aleksander Sładkowski
aleksander.sladkowski@polsl.pl
Prof. Aleksander Sładkowski, Dr. habil., Dr.h.c. mult. Silesian University of Technology, Faculty of Transport. Krasińskiego, Katowice, Poland
Maria Cieśla
Prof. Aleksander Sładkowski, Dr. habil., Dr.h.c. mult. Silesian University of Technology, Faculty of Transport. Krasińskiego, Katowice, Poland
Bartosz Krupa
Prof. Aleksander Sładkowski, Dr. habil., Dr.h.c. mult. Silesian University of Technology, Faculty of Transport. Krasińskiego, Katowice, Poland
DOI: https://doi.org/10.2478/logi-2018-0019 | Journal eISSN: 2336-3037
Language: English
Page range: 61 - 72
Published on: Dec 14, 2018
Published by: Institute of Technology and Business in České Budějovice
In partnership with: Paradigm Publishing Services
Publication frequency: 1 issue per year
Related subjects:
© 2018 Aleksander Sładkowski, Maria Cieśla, Bartosz Krupa, published by Institute of Technology and Business in České Budějovice
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.