Have a personal or library account? Click to login

In Search of Motivation for the Business Survey Response Task

Open Access
|Dec 2014

References

  1. Baruch, Y. 1999. “Response Rate in Academic Studies -- A Comparative Analysis.” Human Relations 52: 421-438. DOI: http://dx.doi.org/10.1177/001872679905200401.10.1177/001872679905200401
  2. Baruch, Y. and B.C. Holtom. 2008. “Survey Response Rate Levels and Trends in Organizational Research.” Human Relations 61: 1139-1160. DOI: http://dx.doi.org/10.1177/0018726708094863.10.1177/0018726708094863
  3. Bavdaž, M. 2010. “The Multidimensional Integral Business Survey Response Model.” Survey Methodology 36: 81-93.
  4. Bavdaž, M., ed. 2011. Final Report Integrating Findings on Business Perspectives Related to NSIs’ Statistics. Deliverable 3.2 of the BLUE-ETS Project. Available at: http://www.blueets.istat.it/fileadmin/deliverables/Deliverable3.2.pdf (accessed October 2012).
  5. Berglund, F., G. Haraldsen, and Ø. Kleven. 2013. “Causes and Consequences of Actual and Perceived Response Burden Based on Norwegian Data.” In Comparative Report on Integration of Case Study Results Related to Reduction of Response Burden and Motivation of Businesses for Accurate Reporting, edited by D. Giesen, M. Bavdaž, and I. Bolko. Deliverable 8.1 of the BLUE-ETS Project. Available at: http://www.blueets.istat.it/fileadmin/deliverables/Deliverable8.1.pdf (accessed February 2013).
  6. Bing, M.N., J.M. LeBreton, H.K. Davison, D.Z. Migetz, and L.R. James. 2007. “Integrating Implicit and Explicit Social Cognitions for Enhanced Personality Assessment: A General Framework for Choosing Measurement and Statistical Methods.” Organizational Research Methods 10: 346-389. DOI: http://dx.doi.org/10.1177/1094428107301148.10.1177/1094428107301148
  7. Bless, H., G. Bohner, N. Schwarz, and F. Strack. 1990. “Mood and Persuasion: A Cognitive Response Analysis.” Personality and Social Psychology Bulletin 16: 331-345. DOI: http://dx.doi.org/10.1177/0146167290162013.10.1177/0146167290162013
  8. Braun, V. and V. Clarke. 2006. “Using Thematic Analysis in Psychology.” Qualitative Research in Psychology 3: 77-101. DOI: http://dx.doi.org/10.1191/1478088706qp063oa.10.1191/1478088706qp063oa
  9. Cameron, J., K.M. Banko, and W.D. Pierce. 2001. “Pervasive Negative Effects of Rewards on Intrinsic Motivation: The Myth Continues.” The Behavior Analyst 24: 1-44.10.1007/BF03392017273135822478353
  10. Carton, J.S. 1996. “The Differential Effects of Tangible Rewards and Praise on Intrinsic Motivation: A Comparison of Cognitive Evaluation Theory and Operant Theory.” The Behavior Analyst 19: 237-255.10.1007/BF03393167273361922478261
  11. Coffey, A. and P. Atkinson. 1996. Making Sense of Qualitative Data: Complementary Research Strategies. Thousand Oaks, CA: Sage.
  12. Coyne, I.T. 1997. “Sampling in Qualitative Research: Purposeful and Theoretical Sampling; Merging or Clear Boundaries?” Journal of Advanced Nursing 26: 623-630. DOI: http://dx.doi.org/10.1046/j.1365-2648.1997.t01-25-00999.x.10.1046/j.1365-2648.1997.t01-25-00999.x9378886
  13. Cutcliffe, J.R. 2000. “Methodological Issues in Grounded Theory.” Journal of Advanced Nursing 31: 1476-1484. DOI: http://dx.doi.org/10.1046/j.1365-2648.2000.01430.x.10.1046/j.1365-2648.2000.01430.x10849161
  14. Cycyota, C.S. and D.A. Harrison. 2006. “What (Not) to Expect When Surveying Executives: A Meta-Analysis of Top Manager Response Rates and Technique over Time.” Organizational Research Methods 9: 133-160. DOI: http://dx.doi.org/10.1177/1094428105280770.10.1177/1094428105280770
  15. Dale, T. and G. Haraldsen eds. 2007. Handbook for Monitoring and Evaluating Business Survey Response Burdens, Eurostat. Available at: http://epp.eurostat.ec. europa.eu/portal/page/portal/research_methodology/documents/HANDBOOK_FOR_ MONITORING.pdf (accessed May 2014).
  16. Davis, W.R. and N. Pihama. 2009. “Survey Response as Organizational Behavior: An Analysis of the Annual Enterprise Survey, 2003-2007.” New Zealand Association of Economists Conference 2009, 1-16. New Zealand: New Zealand Association of Economists. Available at: http://ro.uow.edu.au/cgi/viewcontent.cgi?article¼1832&context¼eispapers (accessed May 2014).
  17. Deci, E.L., R. Koestner, and M.R. Ryan. 1999. “A Meta-Analytic Review of Experiments Examining the Effect of Extrinsic Rewards on Intrinsic Motivation.” Psychological Bulletin 125: 627-668. DOI: http://dx.doi.org/10.1037/0033-2909.125.6.627.10.1037/0033-2909.125.6.627
  18. Deci, E.L. and R.M. Ryan. 1980. “The Empirical Exploration of Intrinsic Motivational Processes.” In Advances in Experimental Social Psychology, Vol. 13, edited by L. Berkowitz, 40-80. New York/London: Academic Press Inc.10.1016/S0065-2601(08)60130-6
  19. Deci, E.L. and R.M. Ryan. 1985. Intrinsic Motivation and Self-Determination in Human Behavior. New York: Plenum.10.1007/978-1-4899-2271-7
  20. De Leeuw, E. and W. De Heer. 2002. “Trends in Household Survey Nonresponse: A Longitudinal and International Comparison.” In Survey Nonresponse, edited by R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J.A. Little, 41-54. New York: Wiley.
  21. Dey, I. 1993. Qualitative Data Analysis: A User-Friendly Guide for Social Scientists. London: Routledge Kegan Paul.
  22. Fazio, R.H. and M.A. Olson. 2003. “Implicit Measures in Social Cognition: Their Meaning and Use.” Annual Review of Psychology 54: 297-327. DOI: http://dx.doi.org/10.1146/annurev.psych.54.101601.145225.10.1146/annurev.psych.54.101601.145225
  23. Fredrickson, B.L. 2001. “The Role of Positive Emotions in Positive Psychology. The Broaden-and-Build Theory of Positive Emotions.” American Psychologist 56: 218-226. DOI: http://dx.doi.org/10.1037/0003-066X.56.3.218.10.1037/0003-066X.56.3.218
  24. Gagné, M. and E.L. Deci. 2005. “Self-Determination Theory and Work Motivation.” Journal of Organizational Behavior 26: 331-362.10.1002/job.322
  25. Gerber, E.R. 1999. “The View from Anthropology: Ethnography and the Cognitive Interview.” In Cognition and Survey Research, edited by M.G. Sirken, D.J. Herrmann, S. Schlechter, N. Schwarz, J.M. Tanur, and R. Tourangeau, 214-237. New York: Wiley-Interscience.
  26. Giesen, D. 2012 “Exploring Causes and Effects of Perceived Response Burden.” In Proceedings of the Fourth International Conference on Establishment Surveys (ICES IV), Montreal, Canada, 11-14 June 2012. Available at: http://www.amstat.org/ meetings/ices/2012/papers/302171.pdf (accessed May 2014).
  27. Giesen, D. and J. Burger. 2013 “Measuring and Understanding Response Quality in the Structural Business Survey Questionnaires.” Paper prepared for the European Establishment Statistics Workshop, Nuremberg, Germany, 9-11 September 2013. Available at: http://enbes.wikispaces.com/file/view/Giesen%20Burger%202013.pdf/ 456104004/Giesen%20Burger%202013.pdf (accessed May 2014).
  28. Groves, R.M., R.B. Cialdini, and M.P. Couper. 1992. “Understanding The Decision to Participate in a Survey.” The Public Opinion Quarterly 56: 475-495. DOI: http://dx.doi.org/10.1086/269338.10.1086/269338
  29. Haines, E.L. and K. Sumner. 2006. “Implicit Measurement of Attitudes, Stereotypes, and Self-Concepts in Organizations: Teaching Old Dogmas New Tricks.” Organizational Research Methods 9: 536-553. DOI: http://dx.doi.org/10.1177/1094428106286540.10.1177/1094428106286540
  30. Haraldsen, G., J. Jones, D. Giesen, and L.C. Zhang. 2013. “Understanding and Coping with Response Burden.” In Designing and Conducting Business Surveys, edited by G. Snijkers, G. Haraldsen, J. Jones, and D. Willimack, 219-252. Hoboken: John Wiley & Sons.10.1002/9781118447895.ch06
  31. Hedlin, D., T. Dale, G. Haraldsen, and J. Jones, eds. 2005 Developing Methods for Assessing Perceived Response Burden. A Joint Report of Statistics Sweden, Statistics Norway and the UK Office for National Statistics. Available at: http://eurostat.ec.europa.eu/pls/portal/url/ITEM/1CA1E9AC26242D43E0440003BA9322F9 (Accessed October 2006).
  32. Hedlin, D., H. Lindkvist, H. Bäckstro¨m, and J. Erikson. 2008. “An Experiment on Perceived Survey Response Burden Among Businesses.” Journal of Official Statistics 24: 301-318.
  33. Janik, F., and S. Kohaut. 2009 “Why Don’t They Answer? - Unit Non-Response in the IAB Establishment Panel.” FDZ Methodenreport, Nr. 7/2009, Bundesagentur fu¨r Arbeit. Available at: http://doku.iab.de/fdz/reporte/2009/MR_07-09.pdf (accessed February 2011).
  34. Jobber, D., J. Saunders, and V.W. Mitchel. 2004. “Prepaid Monetary Incentive Effects on Mail Survey Response.” Journal of Business Research 57: 347-350. DOI: http://dx.doi.org/10.1016/S0148-2963(02)00280-1.10.1016/S0148-2963(02)00280-1
  35. Johnson, R.E. and L. Steinman. 2009. “The Use of Implicit Measures for Organizational Research: An Empirical Example.” Canadian Journal of Behavioural Science 41: 202-212. DOI: http://dx.doi.org/10.1037/a0015164.10.1037/a0015164
  36. Kehr, H.M. 2004. “Integrating Implicit Motives, Explicit Motives and Perceived Abilities: The Compensatory Model of Work Motivation and Volition.” Academy of Management Review 29: 479-499. DOI: http://dx.doi.org/10.5465/AMR.2004.13670963.10.5465/amr.2004.13670963
  37. Kennedy, J., and P. Phipps. 1995 “Respondent Motivation, Response Burden, and Data Quality in the Survey of Employer-provided training.” Annual Meeting of the American Association for Public Opinion Research, May 1995, Ft. Lauderdale, FL. Available at: http://www.bls.gov/osmr/pdf/st950250.pdf (accessed May 2014).
  38. Kruglanski, A.W. 1975. “The Endogenous-Exogenous Partition in Attribution Theory.” Psychological Review 82: 387-406. DOI: http://dx.doi.org/10.1037/0033-295X.82.6.387.10.1037/0033-295X.82.6.387
  39. McClelland, D.C., J.W. Atkinson, R. Clark, and E.L. Lowell. 1953. The Achievement Motive. New York: Free Press.10.1037/11144-000
  40. McClelland, D.C. 1985. “How Motives, Skills and Values Determine What People Do.” American Psychologist 40: 812-825. DOI: http://dx.doi.org/10.1037/0003-066X.40.7.812.10.1037/0003-066X.40.7.812
  41. McClelland, D.C., R. Koestner, and J. Weinberger. 1989. “How Do Self-Attributed and Implicit Motives Differ?” Psychological Review 96: 690-702. DOI: http://dx.doi.org/10.1037/0033-295X.96.4.690.10.1037/0033-295X.96.4.690
  42. MacQueen, K.M., E. McLellan, K. Kay, and B. Milstein. 1998. “Codebook Development for Team-Based Qualitative Analysis.” Cultural Anthropology Methods Journal 10: 31-36.10.1177/1525822X980100020301
  43. Ouellette, J.A. and W. Wood. 1998. “Habit and Intention in Everyday Life: The Multiple Processes by Which Past Behavior Predicts Future Behavior.” Psychological Bulletin 124: 54-74. DOI: http://dx.doi.org/10.1037/0033-2909.124.1.54.10.1037/0033-2909.124.1.54
  44. Pittman, T.S., A.K. Boggiano, and D.N. Ruble. 1983. “Intrinsic and Extrinsic Motivational Orientations: Limiting Conditions on the Undermining and Enhancing Effects of Reward on Intrinsic Motivation.” In Teacher and student perceptions: implications for learning, edited by J.M. Levine, 319-340. Hillsdale: Lawrence Erlbaum Associates.
  45. Porter, S.R. 2004. “Raising Response Rates: What Works?” In New Directions for Institutional Research, 2004: 5-21. Wiley Periodicals, Inc. DOI: http://dx.doi.org/10.1002/ir.97.10.1002/ir.97
  46. Rivière, P. 2002. “What Makes Business Statistics Special?” International Statistical Review 70: 145-159. DOI: http://dx.doi.org/10.1111/j.1751-5823.2002.tb00353.x.10.1111/j.1751-5823.2002.tb00353.x
  47. Rogelberg, S.G. and J.M. Stanton. 2007. “Introduction: Understanding and Dealing With Organizational Survey Nonresponse.” Organizational Research Methods 10: 195-209. DOI: http://dx.doi.org/10.1177/1094428106294693.10.1177/1094428106294693
  48. Romero, E.J. and K.W. Cruthirds. 2006. “The Use of Humor in the Workplace.” Academy of Management Perspectives 20: 58-69. DOI: http://dx.doi.org/10.5465/AMP.2006.20591005.10.5465/amp.2006.20591005
  49. Rose, D.S., S.D. Sidle, and K.H. Griffith. 2007. “A Penny for Your Thoughts: Monetary Incentives Improve Response Rates for Company-Sponsored Employee Surveys.” Organizational Research Methods 10: 225-240. DOI: http://dx.doi.org/10.1177/1094428106294687.10.1177/1094428106294687
  50. Ryan, R.M. and E.L. Deci. 2000. “Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions.” Contemporary Educational Psychology 25: 54-67. DOI: http://dx.doi.org/10.1006/ceps.1999.1020.10.1006/ceps.1999.102010620381
  51. Ryan, G.W. and H.R. Bernard. 2003. “Techniques to Identify Themes.” Field Methods 15: 85-109. DOI: http://dx.doi.org/10.1177/1525822X02239569.10.1177/1525822X02239569
  52. Sandelowski, M., D. Holditch-Davis, and B.G. Harris. 1992. “Using Qualitative and Quantitative Methods: the Transition to Parenthood of Infertile Couples.” In Qualitative Methods in Family Research, edited by J.F. Gilgum, K. Daly, and G. Handel, 301-322. London: Sage.
  53. Seens, D. 2010. Analysis of Regulatory Compliance Costs: Part II. Paperwork Time Burden, Costs of Paperwork Compliance, and Paperwork Simplification. Statistics Canada: Ottawa. Available at: http://www.reducingpaperburden.gc.ca/eic/site/pbri-iafp.nsf/vwapj/December-Decembre2010_eng.pdf/$file/December-Decembre2010_eng.pdf (accessed September 2013).
  54. Seiler, C. 2010. “Dynamic Modelling of Nonresponse in Business Surveys.” In Technical Report Number 093, Department of Statistics, University of Munich. Available at: http://www.stat.uni-muenchen.de (accessed February 2011).
  55. Seo, M.G., L.B. Feldman, and J.M. Bartunek. 2004. “The Role of Affective Experience in Work Motivation.” Academy of Management Review 29: 423-439. DOI: http://dx.doi.org/10.5465/AMR.2004.13670972. 10.5465/amr.2004.13670972
  56. Silvester, J. 2008. “Work and Organizational Psychology.” In The SAGE Handbook of Qualitative Research in Psychology, edited by C. Willig and W. Stainton-Rogers, 489-505. London: Sage.10.4135/9781848607927.n27
  57. Snijkers, G., G. Haraldsen, J. Jones, and D. Willimack. 2013. Designing and Conducting Business Surveys. Hoboken: John Wiley & Sons.10.1002/9781118447895
  58. Stern, P. 1980. “Grounded Theory Methodology its Uses and Applications.” Image 12: 20-23.10.1111/j.1547-5069.1980.tb01455.x6898518
  59. Strack, F. and R. Deutsch. 2004. “Reflective and Impulsive Determinants of Social Behaviour.” Personality and Social Psychology Review 8: 220-247. DOI: http://dx.doi.org/10.1207/s15327957pspr0803_1.10.1207/s15327957pspr0803_115454347
  60. Strauss, A. and J. Corbin. 1994. “Grounded Theory Methodology: an Overview.” In Handbook of Qualitative Research, edited by N.K. Denzin and Y.S. Lincoln, 273-285. London: Sage.
  61. Tetlock, P.E. 1985. “Accountability: A Social Check on the Fundamental Attribution Error.” Social Psychology Quarterly 48: 227-236.10.2307/3033683
  62. Tomaskovic-Devey, D., J. Leiter, and S. Thompson. 1994. “Organizational Survey Nonresponse.” Administrative Science Quarterly 39: 439-457.10.2307/2393298
  63. Tomaskovic-Devey, D., J. Leiter, and S. Thompson. 1995. “Item Nonresponse in Organizational Surveys.” Sociological Methodology 25: 77-110. DOI: http://dx.doi.org/10.2307/271062.10.2307/271062
  64. Torres van Grinsven, V., I. Bolko, M. Bavdaž, and S. Biffignandi. 2011 “Motivation in Business Surveys.” In Proceedings of the BLUE-ETS Conference on Business Burden and Motivation in NSI Survey, Statistics Netherlands, Heerlen, 22-23 March 2011, 7-22. Available at: http://www.cbs.nl/NR/rdonlyres/23FD3DF5-6696-4A04-B8EF-1FAACEAD995C/0/2011proceedingsblueets.pdf (accessed May 2014).
  65. Uhlmann, E.L., K. Leavitt, J.I. Menges, J. Koopman, M. Howe, and R.E. Johnson. 2012. “Getting Explicit About the Implicit: A Taxonomy of Implicit Measures and Guide for Their Use in Organizational Research.” Organizational Research Methods 15: 553-601. DOI: http://dx.doi.org/10.1177/1094428112442750.10.1177/1094428112442750
  66. Wenemark, M., G. Hollman Frisman, T. Svensson, and M. Kristenson. 2010. “Respondent Satisfaction and Respondent Burden among Differently Motivated Participants in a Health-Related Survey.” Field Methods 22: 378-390. DOI: http://dx.doi.org/10.1177/1525822X10376704.10.1177/1525822X10376704
  67. Wenemark, M., A. Persson, H. Noorlind Brage, T. Svensson, and M. Kristenson. 2011. “Applying Motivation Theory to Achieve Increased Response Rates, Respondent Satisfaction and Data Quality.” Journal of Official Statistics 27: 393-414.
  68. Willimack, D.K., E. Nichols, and S. Sudman. 2002. “Understanding Unit and Item Nonresponse in Business Surveys.” In Survey Nonresponse, edited by R.M. Groves, D.A. Dillman, J.L. Eltinge, and R.J.A. Little, 213-228. New York: Wiley.
  69. Willis, G.D. 2005. Cognitive Interviewing: A Tool for Improving Questionnaire Design. Thousand Oaks, CA: Sage Publications.
Language: English
Page range: 579 - 606
Submitted on: Feb 1, 2013
Accepted on: Jun 1, 2014
Published on: Dec 11, 2014
Published by: Sciendo
In partnership with: Paradigm Publishing Services
Publication frequency: 4 times per year

© 2014 Vanessa Torres van Grinsven, Irena Bolko, Mojca Bavdaž, published by Sciendo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.