Bick, A., Blandin, A., & Mertens, K. (2020).Work from home after the COVID-19 outbreak. Federal Reserve Bank of Dallas. https://doi.org/10.24149/wp2017.
Bloom, N., Liang, J., Roberts, J., & Ying, Z.J. (2015). Does working from home work? Evidence from a Chinese experiment. The Quarterly Journal of Economics, 130(1), 165–218. https://doi.org/10.1093/qje/qju032.
Choi, S. (2018). Managing flexible work arrangements in government: Testing the effects of institutional and managerial support. Public Personnel Management, 47(1), 26–50.
Cooper, C. A., Knotts, H. G., McCord, D. M., & Johnson, A. (2013). Taking personality seriously: The five-factor model and public management. The American Review of Public Administration, 43(4), 397–415.
Corrie, C. (2004). ISO 9000 Introduction and Support Package: Guidance on the Concept and Use of the Process Approach for management systems. Secretariat of ISO/TC, 176.
De Vries, H., Tummers, L., & Bekkers, V. (2019). The benefits of teleworking in the public sector: reality or rhetoric? Review of Public Personnel Administration, 39(4), 570–593.
EY (2021).EY Report: Organization of work during a pandemic. HR challenges in 2021. Hybrid work – measuring efficiency – new policy of remuneration and non-wage benefits. Labor market research report, 8.
Felstead, A., & Henseke, G. (2017). Assessing the growth of remote working and its consequences for effort, well-being and work-life balance. New Technology, Work and Employment, 32(3), 195–212.
Ferreira, R., Pereira, R., Bianchi, I. S., & da Silva, M. M. (2021). Decision factors for remote work adoption: advantages, disadvantages, driving forces and challenges. Journal of Open Innovation: Technology, Market, and Complexity, 7(1), 70.
Filardi, F., Castro, R. M. P., & Zanini, M. T. F. (2020). Advantages and disadvantages of teleworking in Brazilian public administration: analysis of Serpro and Federal Revenue experiences. Cadernos EBAPE. BR, 18(1), 28–46.
Gallacher, Guillermo &Iqbal Hossain. (2020). Remote Work and Employment Dynamics under COVID-19: Evidence from Canada. Canadian Public Policy, 46(S1): 44–54. https://doi.org/10.3138/cpp.2020-026.
Grant, C. A., Wallace, L. M., Spurgeon, P. C., Tramontano, C., & Charalampous, M.(2019). Construction and initial validation of the E-Work Life Scale to measure remote e-working. Employee Relations, 41(1), 16–33.
Ipsen, C., van Veldhoven, M., Kirchner, K., & Hansen, J. P. (2021). Six key advantages and disadvantages of working from home in Europe during COVID-19. International Journal of Environmental Research and Public Health, 18(4), 1826.
Kam, A. (2023). Remote work in the public institusions: Theorotical considerations and exploration of its potential benefits. Polityka Społeczna, 19(eng (1)), 13–19. https://doi.org/10.5604/01.3001.0054.1437.
Madlock, P. E. (2013). The influence of motivational language in the technologically mediated realm of telecommuters. Human Resource Management Journal, 23, 196–210.
Maher, A., & Bedawy, R. (2015). Core practices for managing virtual employees in public organizations. Journal of Business and Economics, 6(1), 113–120.
Milasi, S., González-Vázquez, I., & Fernández-Macías, E. (2021).Telework before the COVID-19 Pandemic: Trends and Drivers of Differences Across the EU. Paris, France: OECD Publishing.
Mousa, M., & Abdelgaffar, H. A. (2021).Work from home in the public sector context post Covid-19: Challenges and barriers. Global encyclopedia of public administration, public policy, and governance. Springer Nature, Switzerland.
Orzeł, B., & Wolniak, R. (2022). Digitization in the Design and Construction Industry – Remote Work in the Context of Sustainability: A Study from Poland. Sustainability, 14(3), 1332.
Palumbo, R. (2020). Let me go to the office! An investigation into the side effects of working from home on work-life balance. International Journal of Public Sector Management, 33(6/7), 771–790.
Pearson (1901). LIII. On lines and planes of closest fit to systems of points in space. The London, Edinburgh, and Dublin Philosophical Magazine and Journal of Science, 2(11), 559–572.
Perry, S. J., Rubino, C., & Hunter, E. M. (2018). Stress in remote work: Two studies testing the demand-control-person model. European Journal of Work and Organizational Psychology, 27, 577–593. https://doi.org/10.1080/1359432X.2018.1487402.
Raj R., Kumar V., Kumar Sharma N., Singh S., Mahlawat S., Verma P. (2023). The study of remote working outcome and its influence on firm performance. Social Sciences & Humanities Open, 8, 100528. https://doi.org/10.1016/j.ssaho.2023.100528.
Schuster, C., Weitzman, L., Sass Mikkelsen, K., Meyer-Sahling, J., Bersch, K., Fukuyama, F. & Kay, K. (2020). Responding to COVID-19 through surveys of public servants. Public Administration Review, 80(5), 792–796
Taskin, L., & Edwards, P. (2007). The possibilities and limits of telework in a bureaucratic environment: Lessons from the public sector. New Technology, Work and Employment, 22(3), 195–207.
Trippner-Hrabi, J., Chądzyński, J., & Kam, A. (2023). Benefits of Remote Work in the Self-Service Model in the Public Utility Sector. In Rouet, G., & Côme, T. (Eds.), Participatory and Digital Democracy at the Local Level: European Discourses and Practices (pp. 327–346). Cham: Springer International Publishing.
Tsim, Y. C., Yeung, V. W. S., & Leung, E. T. (2002). An adaptation to ISO 9001: 2000 for certified organisations. Managerial Auditing Journal, 17(5), 245–250.
Yıldız, D., & Uzunsakal, E. (2018). A comparison of reliability tests in field researches and an application on agricultural data. Journal of Applied Social Sciences, 2(1), 14–28. https://www.iso.org/standards/popular/iso-9000-family. Access: 10 September 2023.