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Cost-Effective Service Excellence: Exploring the Relationships Among Restaurants’ Operational Efficiency, Size and Service Quality Cover

Cost-Effective Service Excellence: Exploring the Relationships Among Restaurants’ Operational Efficiency, Size and Service Quality

By:  and    
Open Access
|Dec 2019

Authors

Marko Kukanja

marko.kukanja@fts.upr.si

Faculty of Tourism Studies – Turistica, University of Primorska

Tanja Planinc

tanja.planinc@fts.upr.si

Faculty of Tourism Studies – Turistica, University of Primorska
DOI: https://doi.org/10.2478/jeb-2019-0014 | Journal eISSN: 2233-1999 | Journal ISSN: 1840-118X
Language: English
Page range: 67 - 81
Published on: Dec 30, 2019
Published by: University of Sarajevo
In partnership with: Paradigm Publishing Services
Publication frequency: 3 issues per year

© 2019 Marko Kukanja, Tanja Planinc, published by University of Sarajevo
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.