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The importance of emotional intelligence for the sales associates profession as a mediation between job stress and job satisfaction Cover

The importance of emotional intelligence for the sales associates profession as a mediation between job stress and job satisfaction

Open Access
|Nov 2021

Figures & Tables

Model Summary of test results

ModelRR-sqMSEFdf1df2p
Outcome EI0.25330.064165.00436.71611.000098.00000.0110
Outcome job satisfaction0.44230.1957182.937111.79752.000097.00000.0000
Outcome job satisfaction (total effect model)0.02670.0007224.95530.06971.000098.00000.7923

Indirect effect of X on Y (Hypothesis test results)

EffectBoot SEBootLLCIBootULCI
EI0.13380.05590.02032791

Test results

ModelDescriptioncoeffseTpLLCIULCI
Outcome EIConstant66.90994.924613.58690.000057.137276.6826
Job stress0.16280.06282.59150.01100.03810.2875
Outcome job satisfactionConstant38.540014.02902.74720.007210.696366.3837
Job stress−0.16460.1089−1.51120.1340−0.38090.0516
EI0.82160.16954.84860.00000.48531.1580
Outcome job satisfaction (total effect model)Constant93.51659.161110.20800.000075.3366111.6965
Job stress−0.03090.1169−0.26410.7923−0.26280.2011

Direct effect of X on Y

EffectSETpLLCIULCI
0.20110.1089−1.51120.1340−0.38090.0516
DOI: https://doi.org/10.2478/ijme-2021-0012 | Journal eISSN: 2543-5361 | Journal ISSN: 2299-9701
Language: English
Page range: 331 - 342
Submitted on: Oct 5, 2020
Accepted on: May 26, 2021
Published on: Nov 27, 2021
Published by: Warsaw School of Economics
In partnership with: Paradigm Publishing Services
Publication frequency: 4 issues per year

© 2021 Christine Winstinindah Sandroto, Jessica Fransiska, published by Warsaw School of Economics
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.