Figure 1
Influence of the nature of public sector management on the choice of partners in the context of engagement of business support organizations. Source: Osborne, Stephen P., The New Public Governance? Public Management Review, 09/2006, Volume 8, Issue 3, p. 383.
Table 1
The Characteristics of Support Organizations Included in the Research
| I Identification | Glasgow | Identification | Szczecin | ||
|---|---|---|---|---|---|
| number | Type of organization | Type of services | number | Type of organization | Type of services |
| 1G | NPO | Generic | 1S | NPO | Generic |
| 2G | NPO | Sector specific | 2S | NPO | Generic |
| 3G | Quango | Generic | 3S | Quango | Sector specific |
[i] Source: Author.
Table 2
Data Structure
| First-Order Categories | Second-Order Themes | Theoretical Dimension |
|---|---|---|
| 1. Statutory assumptions | ||
| 2. Relations with local society/members/clients | Role in a business society | |
| 3. Brand perception | ||
| 4. Local and regional policy | Legitimacy | |
| 56. . National EU support policy | Position among policy actors | |
| 7. Features of regional support system | ||
| 8. Equal access to support services | Value creation | |
| 9. High-quality services 10. Free of charge or preferential price of services | Mission-related values | |
| 11. Easy access to support | ||
| 12. Sponsors | ||
| 13. EU programs 14. Improving competences of employees | Resource-dependent values | |
| 15. Survival needs | ||
| 16. Equality | ||
| 17. Bottom–up activities | Logic of democracy | |
| 18. Self-government initiatives | ||
| 19. Policy-oriented services | ||
| 20. Public financing | Logic of the state | Conflicting institutional logics |
| 21. Services shaped by EU programs | ||
| 22. Achievement of results | ||
| 23. Cost and revenues of services | Logic of capitalism | |
| 24. Paid services for business |
[i] Source: Author.
Figure 2
The influence of competing institutional logics on the value creation of business support organizations. Source: Author.