Abstract
Artificial Intelligence is changing the future of museums, opening the door to unprecedented innovations that are revolutionising the way collections are managed and experiences are designed. This bibliometric analysis, covering four decades of research (1983-2024) from the Scopus database, explores how Artificial Intelligence is transforming museum activities — from creating personalised visitor experiences to preserving cultural treasures through advanced digitisation processes. The study shows that the number of publications on Artificial Intelligence has increased dramatically in recent years, reflecting the growing momentum in the field.
The integration of AI in museums demands careful reflection on its implications for human rights, cultural values, and social responsibility. As AI adoption accelerates, addressing ethical concerns—such as potential biases, transparency, and accountability—has become increasingly vital. Institutions are encouraged to develop robust ethical frameworks that mitigate these risks, ensuring AI does not reinforce inequalities or distort cultural representation. By embracing AI responsibly, museums can not only enhance visitor engagement and streamline operations but also uphold their commitment to inclusivity, safeguarding their role as stewards of knowledge, culture, and education.