Have a personal or library account? Click to login
Factors Influencing Loyalty to an Online Clothing Shop among College Students Cover

Factors Influencing Loyalty to an Online Clothing Shop among College Students

Open Access
|Dec 2022

Figures & Tables

Fig. 1

Distribution of the number of answers in the questionnaire
Distribution of the number of answers in the questionnaire

Questionnaire Design of “Likert Scale”

Highly disagreeComparatively disagreeGenerally agreeComparatively agreeHighly agree
scores12345
You pay attention to fashionable items sold in clothing stores
You pay attention to the new speed of clothing stores
You pay attention to the quality of the items in clothing stores
You pay attention to the brand influence of clothing stores
You pay attention to the matching of clothing in stores
You pay attention to the service of clothing stores
You pay attention to the wearing comfort of clothing in stores
You pay attention to the logistics of clothing stores
You value customer reviews for clothing stores
You pay attention to the prices of the commodities in clothing stores

Average score of each questionnaire

SubjectAverageMaleFemale
You pay attention to the prices of goods in clothing stores4.034.024.05
You pay attention to fashionable items sold in clothing stores3.984.013.94
You pay attention to the wearing comfort of clothing in stores3.953.894.02
You pay attention to the matching of clothing in stores3.954.003.90
You pay attention to the brand influence of clothing stores3.933.913.96
You pay attention to the quality of the items in clothing stores3.933.903.98
You pay attention to the service of clothing stores3.923.893.95
You pay attention to the logistics of clothing stores3.923.873.98
You value customer reviews of clothing stores3.923.883.96
You pay attention to discounts offered by clothing stores3.923.953.89
You pay attention to the size of clothing stores3.853.843.86
You pay attention to the new speed of clothing stores3.903.883.92
Subtotal3.933.923.95

Questionnaire validity test results

Results of validity analysis
NameFactor loadingDegree of commonality (Subfactor variance)
factor 1
You pay attention to the size of the clothing store0.830.688
You pay attention to discounts offered by clothing stores0.8720.761
You pay attention to fashionable items sold in clothing stores0.8490.721
You pay attention to the new speed of clothing stores0.8390.705
You pay attention to the quality of the items in clothing stores0.8590.738
You pay attention to the brand influence of clothing stores0.8160.666
You pay attention to the matching of clothing in stores0.8790.773
You pay attention to the service of clothing stores0.8870.787
You pay attention to the wearing comfort of clothing in stores0.8620.744
You pay attention to the logistics of clothing stores0.8390.705
You value customer reviews of clothing stores0.8790.772
You pay attention to the prices of goods in clothing stores0.7870.619
Eigenvalue (before rotation)8.678
Variance explanation rate% (before rotation)72.31%
Cumulative variance explanation rate% (before rotation)72.31%
Eigenvalue (after rotation)8.678
Variance explanation rate% (after rotation)72.31%
Cumulative variance explanation rate% (after rotation)72.31%
KMO value0.965
Bartlett's spherical value2988.732
Df66
P value0

Calculation of questionnaire reliability data

Cronbach Reliability Analysis
NameCorrection item total correlation (CITC)α-Coefficient of deleted itemronbach α
You pay attention to discounts offered by clothing stores0.7810.9560.959
You pay attention to fashionable items sold in clothing stores0.8080.956
You pay attention to the new speed of clothing stores0.7880.956
You pay attention to the quality of the items in clothing stores0.7940.956
You pay attention to the brand influence of clothing stores0.7550.957
You pay attention to the matching of clothing in stores0.8510.954
You pay attention to the service of clothing stores0.7830.956
You pay attention to the wearing comfort of clothing in stores0.8460.954
You pay attention to the logistics of clothing stores0.8130.956
You value customer reviews of clothing stores0.8480.954
You pay attention to the prices of the goods in clothing stores0.7340.958
You pay attention to the size of the clothing store0.7690.957
Standardized Cronbach α tacoefficient: 0.960
DOI: https://doi.org/10.2478/ftee-2022-0045 | Journal eISSN: 2300-7354 | Journal ISSN: 1230-3666
Language: English
Page range: 60 - 65
Published on: Dec 22, 2022
Published by: Łukasiewicz Research Network, Institute of Biopolymers and Chemical Fibres
In partnership with: Paradigm Publishing Services
Publication frequency: Volume open

© 2022 Yajing Shi, Jiawei Xu, Taohai Yan, Dongdong Lu, published by Łukasiewicz Research Network, Institute of Biopolymers and Chemical Fibres
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 3.0 License.