Table 1:
Sources used for the survey development
| Component - Attitude towards | Items | Source |
|---|---|---|
| Communications | 6 | Graham (2003) Kaufmann, Weber & Haisley (2012) |
| Cash Flow Management | 11 | Lea, Webley, Walker (1995) Galperti (2019) Thaler & Shefrin (1981) Muraven (2010) |
| Trust | 3 | Sharpe, Martin, and Roth (2011) |
| Investment management | 7 | Roszkowski and Grable (2009) Weber. Siebenmorgen, and Weber (2005) |
| Financial Literacy | 12 | Stoughton, Wu & Zechner (2011) Bianchi (2018) Lusardi & Mitchell (2011) Lusardi & Mitchell (2017) Lusardi (2007) Bae & Sandager (1997) |
| Risk Profiling | 8 | Van de Venter, Michayluk & Davey (2012) Fehr-Duda et al (2010) |
| Retirement Planning | 1 | Kemp, Rosenthal & Denton (2005) |
| Financial Planning in Practice | 3 | Stawski, Hershey, Jacobs-Lawson (2007) |
| Coaching | 2 | Dubofsky & Sussman (2009) |
Table 2:
Participants in terms of age
| Age | <25 | 25-35 | 36-50 | 51-65 | >65 |
|---|---|---|---|---|---|
| Adviser | 3 (3.33%) | 37 (41.11%) | 36 (40.00%) | 13 (14.44% | 1 (1.11%) |
| Client | 1 (1.54%) | 22 (33.85%) | 21 (32.31%) | 18 (27.69%) | 3 (4.62%) |
| Combined | 4 | 59 | 57 | 31 | 4 |
| Percentage based on Responses (155) | 2.58% | 38.06% | 36.77% | 20.00% | 2.58% |
Table 3:
Participants in terms of gender
| Gender | Male | Female |
|---|---|---|
| Adviser | 76 (84%) | 14(16%) |
| Client | 35 (54%) | 30 (46%) |
| Combined | 111 | 44 |
| Percentage based on Responses (155) | 71.61% | 28.39% |
Figure 1:
Client survey responses in terms of gender
Figure 2:
Financial adviser survey responses in terms of gender
Figure 3:
Individual client survey responses for technology
Figure 4:
Individual financial adviser responses for the costs of financial planning
Figure 5:
Individual client responses for trust
Figure 6:
Correlations per client question categories (regression variables)
Figure 7:
Partial correlations per client question categories (regression variables)