What is your view do nurses need to know about communication to equip them to provide quality nursing care—top 5_
| Communication and relational competencies for nurses as identified by the national nursing professional body | Top 5 ranked items |
|---|---|
| Communicating nursing information verbally and in writing | 82.7% (n = 43) |
| Establishing effective professional relationships with clients and family/friends, nursing colleagues, and with other professionals/members of the health care team | 80.8% (n = 42) |
| Assisting clients and groups to communicate needs and to make informed decisions | 76.9% (n = 40) |
| Developing interpersonal and communication skills that are essential to the nurse | 78.8% (n = 41) |
| Ensuring confidentiality in respect to records and interactions | 75.0% (n = 39) |
Nurses’ confidence with communication skills competencies in nursing practice (%, n)_
| Communication and relational competencies for nurses as identified by the national nursing professional body | Not confident | Somewhat confident | Unsure | Confident | Very confident | Missing data |
|---|---|---|---|---|---|---|
| Integrating accurate and comprehensive knowledge of ethical principles, the Code of Professional Conduct and within the scope of professional nursing practice in the delivery of nursing practice | 3.84%, 2 | 5.76%, 3 | 9.61%, 5 | 50%, 26 | 30.78%, 16 | 0%, 0 |
| Being self-aware and exploring the impact of your personal feelings and values on your interactions with clients | 1.92%, 1 | 15.38%, 8 | 11.53%, 6 | 40.38%, 21 | 30.76%, 16 | 0%, 0 |
| Developing interpersonal and communication skills that are essential to the nurse | 1.92%, 1 | 5.76%, 3 | 1.92%, 1 | 46.15%, 24 | 44.23%, 23 | 0%, 0 |
| Communicating/interacting with different cultural and ethnic groups, people with disability/impairment, and different age groups | 1.92%, 1 | 11.53%, 6 | 11.53%, 6 | 48.07%, 25 | 23.07%, 12 | 3.84%, 2 |
| Responding appropriately to instances of unsafe or unprofessional practice | 3.84%, 2 | 11.53%, 6 | 15.38%, 8 | 48.07%, 25 | 21.15%, 11 | 0%, 0 |
| Using communication techniques in a therapeutic relationship | 3.84%, 2 | 5.76%, 3 | 7.69%, 4 | 46.15%, 24 | 34.61%, 18 | 1.92%, 1 |
| Establishing effective professional relationships with clients and family/friends, nursing colleagues, and with other professionals/members of the health care team | 1.92%, 1 | 1.92%, 1 | 5.76%, 3 | 44.23%, 23 | 46.15%, 24 | 0%, 0 |
| Communicating nursing information verbally and in writing. | 1.92%, 1 | 1.92%, 1 | 3.84%, 2 | 36.53%, 19 | 55.76%, 29 | 0%, 0 |
| Using information and communication systems and technology | 1.92%, 1 | 11.53%, 6 | 17.30%, 9 | 42.30%, 22 | 26.92%, 14 | 0%, 0 |
| Serving as an advocate for the rights of clients or groups | 1.92%, 1 | 7.69%, 4 | 5.76%, 3 | 44.23%, 23 | 40.38%, 21 | 0%, 0 |
| Ensuring confidentiality in respect to records and interactions | 1.92%, 1 | 1.92%, 1 | 1.92%, 1 | 30.76%, 16 | 63.46%, 33 | 0%, 0 |
| Practicing in a way that acknowledges the differences in beliefs and cultural practices of individuals/groups/communities | 1.92%, 1 | 15.38%, 8 | 11.53%, 6 | 38.46%, 20 | 30.76%, 16 | 1.92%, 1 |
| Reflecting on the usefulness of personal communication techniques | 1.92%, 1 | 9.61%, 5 | 11.53%, 6 | 50%, 26 | 25%, 13 | 1.92%, 1 |
| Conducting nursing care to ensure that your clients receive and understand relevant and current information concerning health care | 1.92%, 1 | 5.76%, 3 | 3.84%, 2 | 44.23%, 23 | 44.23%, 23 | 0%, 0 |
| Assisting clients and groups to communicate needs and to make informed decisions | 1.92%, 1 | 3.84%, 2 | 9.61%, 5 | 46.15%, 24 | 38.46%, 20 | 0%, 0 |
What is the most essential communication skill for nursing?
| Items | Percentage respondents (number) |
|---|---|
| Ability to listen/active Listening | 23% (12) |
| Recognizing nonverbal cues | 11.5% (6) |
| Empathy | 9.6% (5) |
What is your view do nurses need to know about communication to equip them to provide quality nursing care—lowest scoring items_
| Communication and relational competencies for nurses as identified by the national nursing professional body | Percentage respondents (number) |
|---|---|
| Integrating accurate and comprehensive knowledge of ethical principles, the Code of Professional Conduct, and within the scope of professional nursing practice in the delivery of nursing practice | 57.7% (30) |
| Using information and communication systems and technology | 55.8% (29) |
What is the communication skill that you mostly use in your nursing practice?
| Items | Percentage respondents (number) |
|---|---|
| Ability to listen/active listening | 9.6% (5) |
| Verbal communication | 9.6% (5) |
| Empathy | 5.7% (3) |
| Patience | 5.7% (2) |
| Questioning | 3.8% (2) |