How can leadership influence the quality of care in a health-care organization?
Abstract
Objective
This study focuses on how leadership could influence the quality of care in a health-care organization.
Methods
The concept of leadership and quality are analyzed. In addition, issues concerning how leadership can influence quality of care through the effect on the organizational culture and the engagement of both nurses and patients are discussed.
Results
Leadership is the pivotal factor in the improvement of quality through the effect on the organizational culture and the engagement of both nurses and patients.
Conclusions
Leadership can influence the quality of care directly and indirectly. The organization and the leaders should know the importance of effective leadership to a better work environment, facilitate the implementation of the new mode of nursing, and provide best services to the patients.
© 2020 Li-Yuan Xing, Jing-Hui Song, Fan Yan, published by Shanxi Medical Periodical Press
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.