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Digital Innovations and Smart Solutions for Society and Economy: Pros and Cons Cover

Digital Innovations and Smart Solutions for Society and Economy: Pros and Cons

By:   
Open Access
|Jul 2021

Figures & Tables

Table 1

Categories of damages (Source: Own elaboration)

Damages (level 1)Description (level 2)
Social and political
  • – Undermining public order and trust to state, businesses, and society

  • – Affecting AI-based governments, justice, etc.

  • – Generating false recommendations, judgments, and decisions

  • – State abusing the use of automated electronic surveillance

  • – Automated AI-based censorship online

  • – Social manipulation for rebel or pro-government campaigns

  • – Social trust put on fabricated entities interacting online like humans

  • – Malicious hijacking online campaigns

  • – Impersonalized, anonymous, distant relation to state or institutions

Physical and material
  • – IT-initiated crashes and disruptions (caused or accidental)

  • – Generating false alarms and panic

  • – Remote or delayed attack operations

  • – Robots disabling or entering security zones and damaging infrastructures

  • – Machine-based false judgments and decisions leading to material loss

  • – Human sabotage and damage of automated surveillance equipment

Business and economic
  • – Disruption of markets or regional economies

  • – Paralyzing important institutions

  • – Manipulations in social media for discrediting business brands

  • – Business-oriented manipulations aimed at affecting conjuncture

  • – Reputational damages, erosion of trust

  • – Financial losses and damages due to malicious activities online

  • – Criminal, legal, or insurance problems

Individual and private
  • – AI used for streamlining users from/to specific content

  • – AI-propelled emotional scam (dating, financial, etc.)

  • – Privacy violations, data breach

  • – AI-based medical misdiagnosis, physical/health damages

  • – AI-based abusive profiling of users, patients, or consumers

  • – Undermined personal trust to state, businesses, and society

  • – Self-imposed auto-censorship due to ubiquitous online surveillance

  • – Fabricated evidences (videos) in media or in judicial cases

  • – Personal addiction to digital platforms (social, entertainment, etc.)

Defense and security
  • – Using AI to accessing classified information

  • – Using AI to attack critical infrastructure, command centers

  • – Overtaking control, mimicking human operators

  • – Creating a panic, provoking conflicts affecting national security

  • – AI-controlled robots disabling national security

Table 2

Categories of triggers (Source: Own elaboration)

Triggers (level 1)Description (level 2)
System malfunction
  • – Allowing AI to use incorrect or incomplete input data

  • – Technological flaws resulting in suboptimal decisions or control actions

  • – Poor quality of AI: faulty machine learning, inadequate supervision

  • – Attacks self-initiated by AI, self-initiated modification of software

  • – Lack of explainability, transparency, and traceability of AI software

  • – Learning and adaptation of AI software is beyond human control

Hacking and hijacking
  • – Dual use of AI software: for terrorism, hijacking, overtaking control

  • – Automated fabricating of data, news for blackmailing or discrediting

  • – Swamping information channels with noise

  • – AI-based prioritizing of attack targets, automated vulnerability discovery

  • – Open code, open algorithms, destructive tools easier to develop

  • – Human reprogramming AI for malicious use

  • – Corrupting algorithms by disgusted employees or external foes

  • – Hijacking autonomous vehicles or software robots (overtaking control)

  • – Building and deploying malicious bots or robots

  • – Nanobots for deploying toxins to the environment or living bodies

Social manipulation
  • – Fake news for destabilizing, manipulating elections

  • – Automated social engineering attacks

  • – Malicious chatbots mimicking humans, chatbots pretending as friends

  • – Automated influence campaigning (elections, shopping, etc.)

  • – Automated scam and targeted blackmail

  • – Social bots propagating or draw-in to extreme/hysteric groups

  • – Malicious streamlining of users to/from a specific content

Business greed
  • – Greed, rush, releasing untested, unvalidated software

  • – Ignorance or recklessness of business leaders or companies

  • – No governance, no supervision, no ethics related to AI

  • – No AI-related risk management activities

  • – No recovery plans for AI-related damages/impacts

  • – No forecasting/assessment of social effects caused by AI

Regulatory gaps
  • – No dedicated consumer protection from AI (smart) products

  • – No control/registry of AI software applications

  • – Lack of coordinated supervision or one responsible body on a national level

  • – Leaders unaware of or ignoring the opinions of experts

  • – Poor awareness of customers with regard to AI-caused harms

  • – No systematic risk analysis, no forecasting, no foresights

  • – No lessons learned from reported incidents

  • – No risk identification performed as to the social impact of AI

  • – AI-related gaps in the legal system, lacking standards and procedures

Table 3

Categories of preventive policies (Source: Own elaboration)

Policies (level 1)Description (level 2)
Fixing technology
  • – Monitoring systems and behaviors, early detection of hackers

  • – Adapting cybersecurity techniques to smart systems

  • – Compromising attackers (buy-in)

  • – AI tools used reversely – for security and defense

  • – “Red-teams” forecasting malicious activities for security, fraud, or abuse

Public awareness
  • – Educating consumers about threats from “smart” products

  • – Expert bodies to be heard louder than now

  • – Publishing case studies on incidents and threats affecting real life

  • – Presenting AI with a balanced view, objective tone, and no hype

  • – Expert bodies answering questions from consumers

  • – Promoting consumer rights to have smart systems safe and validated

  • – Educating consumers in critical thinking as to biased or fake news

  • – Providing free tools for validating credibility of news and media sources

Social approach
  • – Promoting ethical AI to engineers and prospective developers (students)

  • – Interdisciplinary design teams able to assess social impact

  • – Including new (public and social) stakeholders into design process

  • – Feeding from social sciences, not only from tech domains

  • – Promoting mandatory assessment of the social impact of AI applications

Business governance
  • – Rewarding ethical and sustainable governance in AI business companies

  • – Implementing supervised design, deployment and operation of AI

  • – Assuring AI compliance to regulations (auditing, certificates)

  • – Assigning process owners and leadership in AI business governance

  • – Company monitoring assessments of the social impact of AI

  • – Promoting explainability and traceability of AI algorithms

Regulatory framework
  • – Improving the regulatory framework for technological solutions

  • – Establishing a repository of AI-related incidents and damages

  • – Assigning one major AI-regulatory institution on the national level

  • – Formalizing communication: regulators, governments, and AI business

  • – Legal requirements for auditing, certification, and verification of AI

  • – Intelligence involved in monitoring AI-related incidents and damages

  • – Protecting AI against unauthorized reverse engineering and decoding

Controls and measures
  • – Hardware supply chain control: hardware manufacturers and distributors

  • – Software supply chain control for critical AI components

  • – Mandatory registration and insurance for robots/drones/vehicles

  • – Regulatory institutions make pressure on governments to update the law

  • – Standardized security barriers to airspace and other open spaces

  • – Assigning one major AI regulatory institution on the national level

  • – Automated detections and automated interventions

  • – Surveillance of and moderating social media, public health discourse

  • – Banning specific AI technologies from authoritarian governments

  • – Pervasive use of total encryption

  • – Technical tools for detecting malicious bots, fake news, and forgeries

DOI: https://doi.org/10.2478/fman-2021-0008 | Journal eISSN: 2300-5661 | Journal ISSN: 2080-7279
Language: English
Page range: 103 - 116
Published on: Jul 25, 2021
Published by: Warsaw University of Technology
In partnership with: Paradigm Publishing Services
JEL:

© 2021 Marcin Sikorski, published by Warsaw University of Technology
This work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 License.